Question about HP Photosmart C5180 All-In-One InkJet Printer

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HP C5180 All-In-One Printer/ doesn't recognize Light Cyan Ink

When the Light Cyan cartridge needed to be replaced I put in a new HP cartridge. It still told me that I was out of Cyan Ink. I have even put in another new cartridge but it shows it to be empty and the message that it will soon stop printing. I have only used the Vivera ink in the printer since I bought it. Can you help??

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1. Perfom the steps provided in the following HP web link:

2. Also perform the steps provided in the following HP web link:

If the issue persists, perform the following steps:

* Remove the crtridges from the unit. Remove the power cord from the back of the product.
* Press and hold down the OK and Help buttons at the same time.
* While holding the buttons down, plug the power cord into the back of the product.

If the issue persists, please service the unit as this is hrdware failure.

Posted on Jun 24, 2009

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Remove all the catridge and restart the printer. then put agiain all the catt.

Posted on Jun 20, 2009


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1 Answer

Replaced Cyan ink and now it will not recognize. Brand new cartidge

Did you use HP ink or generic? Generic inks will only be recognized if they have the chip that talks to the printer. That is not to say they won't work - you just will not know the level. If you did use HP you have to make sure you have removed the taped portions, and that it "clicked" when you put it in the cartridge. Also - double check you really put in Cyan, I have put in the wrong color in a slot and it will not recognize the cartridge - boy did I feel really silly that day!

Dec 04, 2015 | HP Officejet Pro 8600 Plus e-All-in-One -...

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Hello. I have HP photosmart C5180 and I only need black colour to print some documents, I bought the original HP ink, but my printer says that I need to change expired colours too (pink, blue, cyan...) but...

Your model is a Inkjet printer working on HP TIJ 4.0 technology4. So it cannot work with one valid cartridge. You have to replace all of them to make you printer to work. This is what HP advices and highly recommends.

The Ink cartrdige can be bypassed only in Laserjet printers

Oct 30, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have problem with my HP business ink jet 2230. Problem is with cyan ink cartridge. I put new original cyan ink cartridge in printer, after that message is display "Attention cyan ink cartridge expired"....

hello sir, hi, the ink comes out from the ink cartridge to the ink cradle where the ink pass to the paper, this is clogged, need you to clean the ink cradle, you can use warm water to soften the dried ink.

Sep 16, 2010 | HP Business Inkjet 2230 Printer

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Is it possible to use non HP ink in ths printer? Tried using "remanufactured ink", and concluded that this printer may be programed to block the use of NON HP INK.

It is always recommended to use genuine HP cartridges.
As if we will use the non HP or refilled cartridges, it will reduce the life of the printer.
And we will get an error "cartridge problem".
Plaese use the below cartridges, which are compatible with this printer.
HP 02 Black 660 pages
HP 02 Black Twin Pack 1320 pages
HP 02 Color Combo See single 02 inks
HP 02 Cyan 400 pages
HP 02 Light Cyan 240 photos
HP 02 Light Magenta 240 photos
HP 02 Magenta 370 pages
HP 02 Photo Value Pack 150 photos
HP 02 Yellow 500 pages
HP 02XL Cyan 600 pages
HP 02XL Magenta 555 pages
HP 02XL Yellow 750 pages

Apr 10, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink cartridge

HP software fixes this you can get it at:

May 24, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP c5180 tells me to replace cartridge but won't print color

some time first chip is black are bad or not work so any other color are says not work.

u change black chip first.

Nov 18, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have the HP Photosmart C6280 All-in-One Printer/scanner/copier; what ink cartridges do I need for replacement? And how do I put them in??

Well you've got a nice printer! With 6 different ink cartridges, you only need to replace the one(s) that is low. Black - C8719EE
Cyan - C8771EE
Magenta - C8772EE
Yellow - C8773EE
Light Cyan - C8774EE
Light Magenta - C8775EE

Simply turn off the printer, open the cover to reveal the bank of ink cartridges. Pop up the white-ish plastic covering tab, pull out the old cartridge (this should not require too much pressure). Then pull off any protective film from the new cartridge, re-insert one at a time. Power up printer wait for self test, should be all set to go

Nov 13, 2008 | HP Office Equipment & Supplies

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