Question about HP Photosmart C5180 All-In-One InkJet Printer

2 Answers

HP C5180 All-In-One Printer/ doesn't recognize Light Cyan Ink

When the Light Cyan cartridge needed to be replaced I put in a new HP cartridge. It still told me that I was out of Cyan Ink. I have even put in another new cartridge but it shows it to be empty and the message that it will soon stop printing. I have only used the Vivera ink in the printer since I bought it. Can you help??

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

1. Perfom the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00709715&cc=us&lc=en&dlc=en&product=1153481

2. Also perform the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00707165&lc=en&dlc=en&cc=us&product=1153481&rule=14727&lang=en

If the issue persists, perform the following steps:

* Remove the crtridges from the unit. Remove the power cord from the back of the product.
* Press and hold down the OK and Help buttons at the same time.
* While holding the buttons down, plug the power cord into the back of the product.

If the issue persists, please service the unit as this is hrdware failure.

Posted on Jun 24, 2009

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 321 Answers

Remove all the catridge and restart the printer. then put agiain all the catt.

Posted on Jun 20, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Replaced Cyan ink and now it will not recognize. Brand new cartidge


Did you use HP ink or generic? Generic inks will only be recognized if they have the chip that talks to the printer. That is not to say they won't work - you just will not know the level. If you did use HP you have to make sure you have removed the taped portions, and that it "clicked" when you put it in the cartridge. Also - double check you really put in Cyan, I have put in the wrong color in a slot and it will not recognize the cartridge - boy did I feel really silly that day!

Dec 04, 2015 | HP Officejet Pro 8600 Plus e-All-in-One -...

2 Answers

Hello. I have HP photosmart C5180 and I only need black colour to print some documents, I bought the original HP ink, but my printer says that I need to change expired colours too (pink, blue, cyan...) but...


Your model is a Inkjet printer working on HP TIJ 4.0 technology4. So it cannot work with one valid cartridge. You have to replace all of them to make you printer to work. This is what HP advices and highly recommends.

The Ink cartrdige can be bypassed only in Laserjet printers

Oct 30, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have problem with my HP business ink jet 2230. Problem is with cyan ink cartridge. I put new original cyan ink cartridge in printer, after that message is display "Attention cyan ink cartridge expired"....


hello sir, hi, the ink comes out from the ink cartridge to the ink cradle where the ink pass to the paper, this is clogged, need you to clean the ink cradle, you can use warm water to soften the dried ink.

Sep 16, 2010 | HP Business Inkjet 2230 Printer

2 Answers

Is it possible to use non HP ink in ths printer? Tried using "remanufactured ink", and concluded that this printer may be programed to block the use of NON HP INK.


It is always recommended to use genuine HP cartridges.
As if we will use the non HP or refilled cartridges, it will reduce the life of the printer.
And we will get an error "cartridge problem".
Plaese use the below cartridges, which are compatible with this printer.
HP 02 Black 660 pages
HP 02 Black Twin Pack 1320 pages
HP 02 Color Combo See single 02 inks
HP 02 Cyan 400 pages
HP 02 Light Cyan 240 photos
HP 02 Light Magenta 240 photos
HP 02 Magenta 370 pages
HP 02 Photo Value Pack 150 photos
HP 02 Yellow 500 pages
HP 02XL Cyan 600 pages
HP 02XL Magenta 555 pages
HP 02XL Yellow 750 pages

Apr 10, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink cartridge


HP software fixes this you can get it at: hp.com

May 24, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP c5180 tells me to replace cartridge but won't print color


some time first chip is black are bad or not work so any other color are says not work.

u change black chip first.

Nov 18, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have the HP Photosmart C6280 All-in-One Printer/scanner/copier; what ink cartridges do I need for replacement? And how do I put them in??


Well you've got a nice printer! With 6 different ink cartridges, you only need to replace the one(s) that is low. Black - C8719EE
Cyan - C8771EE
Magenta - C8772EE
Yellow - C8773EE
Light Cyan - C8774EE
Light Magenta - C8775EE

Simply turn off the printer, open the cover to reveal the bank of ink cartridges. Pop up the white-ish plastic covering tab, pull out the old cartridge (this should not require too much pressure). Then pull off any protective film from the new cartridge, re-insert one at a time. Power up printer wait for self test, should be all set to go

Nov 13, 2008 | HP Office Equipment & Supplies

Not finding what you are looking for?
HP Photosmart C5180 All-In-One InkJet Printer Logo

273 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...