Question about Hotpoint Ultima WF860 Front Load Washer

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Error codes Our washing machine (WF860) doesn't finish it's cycle. It stops and displays the codes F04 or F05. I turned it off and then on again and after a while it displayed the code F11. Any Ideas. Thanks Regards - Steve

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  • Anonymous Nov 04, 2007


    Exactly the same thing here, any ideas

  • Anonymous Nov 10, 2007

    Someone help F05 error - cant get any clothes out!!

  • Michelle Henderson Dec 20, 2007

    Have the same problem with the WT 960 and can't get clothes out!! Help

  • Jeff Stanton Feb 16, 2008
  • Anonymous Mar 02, 2008

    my maching is (wf860) is also not draing and displaying F5- any ideas???

  • marc1977 Mar 02, 2008

    I have exactly the same problem????????????


  • Lisa Bari
    Lisa Bari Oct 12, 2008

    i have the same problem when i have the dryer on it sop before the end and displays F13

  • kimmham167be Feb 06, 2009

    i had the same problem, took the hose off the back and it solved it, i must say this is the worst machine i have ever bought

    thankyou for helping me to solve it, wat a hard lot of work.



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First empty the machine by lowering the hose at the rear to ground level into a container. Take off the white plastic cover on rear at bottom. You will see black rubber hose connected to barrel of machine in right hand corner. Undo the silver screw on the band securing the hose. (Biggest band). You can now pull the hose down to reveal a "table tennis like" ball. Lift it out carefully and you will probably find an obstruction like a coin or similar. I found a hairgrip but it was enough to stop the ball functioning. DO NOT TAKE OFF THE WHITE HOSE CLIPS

Posted on Feb 02, 2008

  • PETER HUGHES Feb 02, 2008

    Further to my comments re clearing scrap from table tennis ball after code F4. Machine started ok but then F5 came up. Had to take the pump off and apart to reveal broken hairclip actually seized in pump. If you are handy at all this is simplicity itself.

    Slide pump to left and lift and it comes clear. Take off 2 black hoses only where connected to main machine. Pull off electrical connection. Pump and hoses lift out easily. 3 screws open the pump. Clean any obstruction and reassemble. A 30 minute operation.

  • Hambo2000 Dec 02, 2011

    This worked perfectly for me who is a complete novice at these things. Very Simple to do and took about 20mins. Found about a fiver in change and a few hair bobbles in there :-)


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Hope this helps least ou will know the fault within the error code here is a complete list of error codes and faults>>>>u can find it here>>>> hope this helps ....please vote thankyou

Posted on Oct 16, 2008

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Washing machine (WD860) displays error message F-04 when trying to operate machine. Door closes and opens okay but machine will not start cycle.

Posted on Apr 25, 2008

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Press "end of cycle" button; wait for 2 minutes or until you hear a distinct click. The door is free to be opened. Till then do not try to open door, ie, dont force it, you will damage the door lock.

Posted on Dec 31, 2007

  • prem mathew Dec 31, 2007

    If that does not work, pull out your exit hose from behind the wall and lay into bucket at ground level. The door shd open. Dont forget to insert the hose back in wall at same height, without pushing it in too deep.


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My daughter has a Hotpoint Ultima Washing Machine Model WT741
It starts to wash then stops displaying Fault code F05. What is the cause please?

Posted on Nov 03, 2008

I've had a engineer out to look at my F-05 problem. He told me the code indicates a pump problem. In my case one of my kids chains had blocked the pump, removed it and worked fine.

Posted on Oct 09, 2008

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Hi all, I've got the same problem with my WD860 (cycles failing on F-05 and occasionally F-04). I took the back off to follow the advice already given, but I'm not sure that what I saw tallies up with the advice offered above. There was only one (silver) jubilee clip, and it wasn't readily accessible, the other clips were all plastic things that looked breakable. I wasn't sure what pipe I was meant to be removing from where in order to get at the ping-pong ball. I took a snapshot of what I could see and it's here if anyone would like to take a look and offer some advice.


Posted on Oct 05, 2008

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Cleaning tehtennis ball cage worked for me and I found 25p and a hairclip. I've now told my kids to cut off all thier hair.

Thanks for the help

Posted on Apr 16, 2008

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I have exactly same problem. my clothes are stuck inside the machine



Posted on Dec 11, 2007

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My Hotpoint Aquarius WF430 1300 doesn't complete its cycle, it stops after the wash & doesn't go on to the rinse & final spin. It seems to "freeze" after the wash is finished as the lights remain...

If your lights are flashing, use these codes to pinpoint the error.

These codes are reading from the top neon down.

F01....OFF, OFF, OFF, Flash, OFF.
F02....OFF, OFF, Flash, OFF, OFF.
F03....OFF, OFF, Flash, Flash, OFF.
F04....OFF, Flash, OFF, OFF, OFF.
F05....OFF, Flash, OFF, Flash, OFF.
F06....OFF, Flash, Flash, OFF, OFF.
F07....OFF, Flash, Flash, Flash, OFF.
F08....Flash, OFF, OFF, OFF, OFF.
F09....Flash, OFF, OFF, Flash, OFF.
F10....Flash, OFF, Flash, OFF, OFF.
F11....Flash, OFF, Flash, Flash, OFF.
F12....Flash, Flash, OFF, OFF, OFF.
F13....Flash, Flash, OFF, Flash, OFF.
F14....Flash, Flash, Flash, OFF, OFF.
F15....Flash, Flash, Flash, Flash, OFF.
f16....OFF, OFF, OFF, OFF, Flash.
F17....OFF, OFF, OFF, Flash, Flash.
F18....OFF, OFF, ON, OFF, OFF. Fault on control board, check Eeprom.
these are the codes and this is what they mean

f01 light 4, motor triac
f02 light 3 motor, jammed/ tacho
f03 lights 3&4 Ntc fault
f04 light 2. pressure sw stuck on empty
f05 lights 2&4, pressure sw stuck on full
f06 lights 2&3, N/A?
f07 lights 2&3&4 heater relay
f08 light 1. heater relay
f09 lights 1&4 eprom/setup error
f10 lights 1&3, pressure switch not sensing
f11 lights 1&3&4, pump/draining error
f12 lights 1&2, communication error
f13 lights 1&2&4, dryer ntc/ fan motor
f14 lights 1&2&3, dryer heater
f15 lights 1&2&3&4, dryer heater relay
f16 N/A
f17 light 4, door lock
f18 light 3 comms error (3 phase motor) power board

also try checking this manual

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Do the following.
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Remove the hose on to the pump, and check for blockage or obstruction here as well.
Please rate my solution.

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If it still won't work come back to me

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