Question about Sub-Zero 690 Side by Side Refrigerator

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My subzero 650 is flashing EC 24?

What is the recommended action?

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Hold alarm key for 15 seconds to clear control and clean the condenser. If the service light comes on call for service as you most ;likely have a leak.

Posted on Aug 05, 2009

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Better call a tech. ec 24= check for proper ohm reading of defrost heater. replace heater if defective. or check the the thermistor(location) and remount correctly

Posted on Apr 02, 2010

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Make sure the condencer in clean. it is on top behind the grille... turn the unit off/on button if the ec34 comes back have a tech check the evapator for leaks...

Posted on Sep 19, 2009

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1 Answer

How do you reset the subzero unit after cleaning coils


Hold the alarm pad for 15 seconds. Then when it comes back call an authorized servicer.

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Flashing ice light service


Hi,

Along with the service light, are you getting any fault codes with it (like EC and a number)? Under normal conditions, this would mean the the unit as a whole is running too much and needs to be cleaned. If cleaned and this is still an issue, you may need a certified person to look for cooling issue that only the computer is seeing. This can happen in a unit the is about 10-15 years old, normally in the fridge section. Do you have a ice ball or frost on the the back wall of the fridge section around the meat slide shelf? this would b a tell - tell sign of a cooling issue. If in doubt, call SubZero dIrectly at 800-888-7820 ask for a certified dealer to take care of you. Not every service company can work on the SubZero unit. (You want certified!)

I hope this helps.

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My Sub-Zero is flashing error code 36. What is this?


Diarmait --
Technical Service Manual for the SubZero 600 series can be downloaded at:
[https://docstore.fedex.com/subzero]
Username=subzero
Password=subzero
Write back if you still need help.
-- SWT

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turn the unit off for a few minutes then back on. If you have a real problem that needs to be serviced the service and ice light will star flashing again relativly soon

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Rhino, this is yet another simple fix. You need to call subzero and let them know that your ref section is not cooling properly. 9 out of 10 times it will be a problem with the evaporator coil needing replacement. Sub is aware of this issue and usually picks up the tab for this repair.

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3 Answers

Subzero 690 flashing EC and service


If you replace the fan and clean the coils, and the refrigerator STILL does not cool, then contact SubZero or a service provider for an evaporator coil replacement.  Units manufacturer before mid-2003 had copper+aluminum coils that would corrode and allow all of the coolant to escape.  The (should be warranty) replacement is all aluminum.
Note the freezer does not have this issue due to the lack of liquid water.

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