Question about Maytag Neptune MAH5500B Front Load Washer

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Neptune mah5500bww washer shuts off during cycle but will restart if I push the start button. It will display "Lr"-motor not working properly call for service..seems to happen when there is about 7 minutes left on cycle

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Re: neptune mah5500bww

I've had the same problem with a Neptune MAH3000. I replaced the mother board to no avail. I replaced the timer control to no avail. I then replaced the door lock assembly (wax motor, door switch, etc.) and problem solved. Luckily, I had another machine that I could rob parts from.

Posted on Nov 28, 2007

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If you get the FL how do you get the door to open??

  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Lr shows during spin cycle and pauses washer

you need to replace the motor and the motor control board,it comes in a kit,call your parts store give them the model number and the first two on the serial.common problem with the neptune,the wire harness that plugs into the motor is strait down,moisture runs down the harness and gets into the connectors,it's around 200 bucks for the kit

Feb 19, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Lr code keeps popping up on my neptune mah5500bww

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.

The LR code means "locked rotor" - the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.

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Image 2:,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif

From another source...

"Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 I'd call it a 3.5.

If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job.

It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear.
Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer.
The instructions don't ask you to, but I would remove the brace on the left to make life easier.
This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board.
My wrench was too big to get to the bolt to remove the harness from the motor.
All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor.
As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft.
The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together.
There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish.
Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."

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Jul 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Lr code on display

it is a problem with the motor .this is confirmed.

Washer stops in mid-cycle and/or flashes a code.
Warranty Standard product manufacturing warranty applies.
Action The motor drive system experienced a momentary loss of neutral feed from the power cord to the
Motor Control Board. The neutral line for the Motor Control Board passes across the water valve
solenoids. Neutral to the motor drive system can be momentarily lost If there is poor crimping of any
of the wire terminals in this circuit. This situation could result in a misdiagnosis and unnecessary
replacement of the Motor or Motor Controller Board.
Current Neptune front load washers will indicate a false locked rotor signal to the Machine Control
Board. Washers with a LED display will flash code “LR” in the display. LCD washers will display
“Locked Rotor.” The earlier built front loaders will not display a code, but simply shut down in midcycle
or will not start.
Pull each terminal of the white wire harness connected to each water valve solenoid and verify the
wire is properly stripped and crimped to the metal terminal connector of the wire harness. Make sure
the wires fit snug on the terminals of the water valve solenoids.
A product improvement has been made to the following models. The neutral wire is routed across
the pump only, and now by passes the water valve solenoids.
MAH55FLBWQ/W ..................... Series 12
MAH5500AWQ/W ..................... Series A7
MAH6500AWQ/W ..................... Series 33
MAH7500AWQ/W ..................... Series A6

May 03, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Fills with water but wont wash or spin

The code LR stands for locked rotor you will need a new motor and motor control kit pretty expensive and only covered under you warrenty for a year!

Aug 11, 2008 | Maytag Neptune MAH5500B Front Load Washer

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