Question about Dyson Ball DC24 Bagless Upright Vacuum

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Dyson DC 24 pick up head wont spin

I press the brushes on/off switch and the little red button thing on the side fo the head itself (whatever thats supposed to do), but the head seems to only spin when it wants to.

I see lots of folks with the same proble here. Any ideas?

Thanks.

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- Look for the reset button on the side of the brushbar housing - there should be a red sticker and a red button. Push it once. It's
not gonna stay depressed, it's gonna pop right out - that's normal.
- Step on the red pedal on the back
- Turn the machine on with the red power button
- Press the gray button next to the red power button - this is the ON/OFF switch for the brushbar - if it doesn't spin, press and hold the gray button down for 10 seconds
- If it still isn't spinning, remove the brushbar and make sure nothing is blocking it and withholding it from spinning
- For further troubleshooting assistance call the Dyson helpline, they know what they're doing

Posted on Jul 30, 2009

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The DC24 dies not have a belt drive. The roller brushes work on the vacuum air pressure. This is switched on and off using a micro switch next to the power switch. The grey button next to the red one sometimes sticks so it won't reach the micro switch underneath to start the brushes. I removed the surrounding plastic on mine using the three star shaped headed screws on the rear panel behind the power switch. I checked the micro switch by pressing it a few times and sprayed a little lubricant silicon grease around the moving switch parts. It took about 20 mins in all. The design could be better as it relies on a long thin plastic pointer to depress the micro switch. It it fails again I will bypass the switch by adding a wire loop between the two contacts of the micro switch. This will keep the brushes rotating whenever the power is on.

Posted on Dec 12, 2011

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I had the same problem iside the foot there is a motor that spins the brush what happened with mine was the belt stretched and kept on slipping and went round when ever it felt like it.

Posted on Aug 23, 2009

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