Question about Western Digital Passport 320GB External USB 2.0 Hard Drive

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External Hard Drive will not show up. Tells me to format it.

How can I retrieve my data in my portable hard disk. I use wd320 gb (WD3200ME-01 USB DEVICE). I had 200 Gigs of video on but tnow the computer wont recognize it. It tells me I need to format the drive? Any way to retrieve the info?

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  • Amruth Louis May 11, 2010

    Did you try the drive on other computers?


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I have a Western External Hard Drive 320 and when I plug it in the computer will recognize it and allow me to access my files but after a short while if I go to click on a file t open it the WD 320 will click off for a minute and then reappear in the auto run mode.

Posted on Jun 23, 2009

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1. Download this tool:
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My wd3200me was working now not


Try connecting to a different USB port on your computer.

Try a different USB cable.

Try connecting it to a different computer.

If it still does not work, either:
* the USB-to-disk-drive adapter has failed
* the disk-drive has failed

If the former, open the case, and remove the disk-drive,
and temporarily connect this "internal" disk-drive as a "slave" disk-drive into any desktop computer, and copy all the files. Or, remove the disk-drive, buy a new "empty" external-adapter, and install your disk-drive into the new case.

If all else fails, search online for "Data Recovery Services".
These type of companies are expensive, but they can "recover" files from almost any hard-drive that has "failed".

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Hi I have a Lacie External Harddrive 500gb, when I connect my hard drive to my computer it does not open, instead it gives me a message saying that " disk is not formatted"?


The disk was probably dropped or jolted. You can consider the drive bad now. The arm is broken inside. You can format the drive but most likely it won't work after that. Getting the data retrieved can cost up to $2500-$5000.

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Are you using a double power USB cable, which normally comes with W/D hard drives?

Also if the light on hard drive blinks the drive is not getting enough power from the USB port.

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Assuming you've already tried using it on another PC or Mac (as appropriate) with any needed software installed, and that didn't work, your next DIY step is to remove it from the container.

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As a last resort, you can sent it to a "disk or drive recovery" company to get some or all of your data back if it hasn't been lost to a surface defect on the disk. This is usually a fairly expensive option.

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