KitchenAid "KEMS378sss Combination Microwave Oven / 27""" Logo

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Anonymous Posted on Apr 24, 2014

Kitchenaid combo microwave does not work. Lower oven and all displays work including for microwave. Nothing in microwave. No light or power. When i set cook time and start the display acts like usual but nothing. any ideas?

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jun 08, 2008

SOURCE: kitchenaid double convection microwave /

I'm guessing the model number would be KEMS308GSS0.

In some cases, this is a glitch that can be cured by unplugging it for 1 minutes, then resetting the clock.

In other case, it may be a bad keypad (membrane switch) or control board.

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Sep 27, 2008

SOURCE: KitchenAid Superba Microwave/Oven, Microway Door message

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order one from us for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jan 10, 2009

SOURCE: Microwave stopped heating, evenything else works

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 1 Answer
  • Posted on Mar 26, 2009

SOURCE: Microwave Oven Door Spring Replacement

Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.

Anonymous

  • 574 Answers
  • Posted on Sep 03, 2009

SOURCE: Kitchenaid KCMS185JSS-3 microwave - no power

Well your gonna have to take it down a take apart the microwave more than likely. Probably have a shorted HV diode,magnetron, shorted winding in HV transformer.burnt or frayed HV wire insulation

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That's covered on page 21 of your owner's manual.

If for some reason you don't have yours, you can download it free here.

To Replace:
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