Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Smells like wet dog

The vacuum is made for pet hair so I'm guessing this is an issue with it clogging up somewhere along the way. I clean my pre-filter (blue spongy thing) every other week!

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I would do the following: Wash the HEPA filter (the circle shaped spongy one) with a very mild disinfectant mixed with luke warm water. Allow to dry VERY thoroughly before re-fitting.
Replace the filter (they are about $10 australian from the service centre last time I had one replaced)
You may also want to check for moisture in the dust hopper, also in the cyclone bit.
Hope that helps!

Posted on Jun 22, 2009

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Try vacuuming up some baking soda or use some carpet deodorizer then vacuum that up.

Posted on Jun 20, 2009

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1 Answer

Vacuum is clogged with dog hair. How can clog be removed?


HI, it's Jim from Crucial Vacuum!

If your Shark vacuum is clogged with dog hair there are a number of general maintenance cleaning tips you could perform to help keep your vacuum working at its peak performance.

First let's check out your brush roll. Is there dog hair wrapped around the roll itself? If so remove it by pulling out the dog hair, or use a razor if its tightly wrapped around. Manually rotate the brush roll to help unearth any hidden clogs behind the roll.

If there's dog hair throughout your unit be sure to empty the dust cup after every use. When the dust cup isn't emptied often this leads to clogs and a loss of suction.

Also, be sure to check your vacuums hose for any clogs, or clumps of dog hair. Stretch the hose out as far as you can. If you notice a clog in a hard to reach place use a broom handle to unclog it.

Your Shark vacuums filters may need to be replaced, or washed and may be a source for a lot of the dog hair in your vacuum. Wash and clean your unit's filter weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours.

You can purchase replacement parts for your Shark direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/shark.html?limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Mar 11, 2015 | Shark Vacuums

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The filters are new, the belt is new, I cleaned the hoses but my Bissel seems to blow the dirt out the back onto my feet help


There is probably a clog somewhere. Start by checking the tube where the air is sucked into the vacuum by the brushroll

Mar 15, 2014 | Bissell 3920 Cyclonic Pet Hair Eraser...

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Miele upright dog and cat vacuum clogs easily and won't pick up pet hair


could be as simple as a broken belt or a clogged hose run a broomhandle through it or a plummers snake also check filters for dirt

Jan 05, 2014 | Miele Vacuums

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What's the best vacuum for pet hair?


Try a bagless vacuum cleaner as hair blocks up bags very quickly. One that is around 2000 watts should have enough power to do the job. As for the price check appliance stores for sales and deals.

May 31, 2013 | Vacuums

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Reduced power


Reduced power is almost always a clog - disassemble hose fittings & passageways & clear
out clog. If you have a dog/cat, your chances that the clog is pet hair are about 100%.

Aug 03, 2011 | Sebo Felix Classic Bagged Upright Vacuum

2 Answers

My Dyson Animal vacuum smells horribly of dog. It's worse than my dog has ever smelled - even at his worst. How do I take apart the Animal to clean it properly? Can I use a weak water/Chlorox solution...


hi Donna.
Complete removal of pet hair from the home is a quandary many pet owners face. The Dyson Animal series vacuums use centrifugal force to remove animal hair from carpets, floors, curtains and upholstery. The high-powered vacuum is bagless, allowing you to extract pet hair from surfaces without worrying about running out of vacuum bags. As your Dyson Animal vacuum is exposed to pet hair and dander, a smell can develop. Similar to other small appliances, a vacuum needs periodic cleaning to keep it looking and smelling clean. When you use basic cleaning and deodorizing techniques, you can get the smell out of your Dyson Animal vacuum.

Step 1

Remove the bagless receptacle for pet hair according to the directions provided for your Dyson Animal vacuum. Hold the receptacle upside down inside a trash bag and tap the bottom to remove pet hair and dirt.

Step 2


Mix 1/2 tsp. of dishwashing detergent with 1/2 gallon of warm water in a bucket. Dip a clean cloth into the soap solution and wring it out.

Step 3

Wash the inside and outside of the receptacle with the cloth to remove dirt and dander that cause odor. Rinse the receptacle with a cloth dampened with water. Dry it thoroughly with another cloth.

Step 4

Remove the HEPA filter from your Dyson Animal vacuum. Pick visible clumps of pet hair off the filter and discard them. Flush the filter with cool water to wash out dirt and hair. Rinse the filter until the water runs clean. Gently squeeze the filter and allow it to air-dry for up to 12 hours to ensure it dries completely.

Step 5

Moisten a cloth with undiluted vinegar. Wipe off the exterior of the vacuum with the vinegar. Deodorize the receptacle and interior areas, where the bagless receptacle and filter go, by wiping them with the vinegar-moistened cloth. Dry the vacuum with a clean cloth.

Step 6


Place two drops of vanilla extract on a cotton ball. Drop the cotton ball into the receptacle before securing it to the vacuum to prevent odor from building up. Vanilla extract is an effective natural odor absorber.

hope this helps you out.

Nov 28, 2017 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

I have a Lift Off Pet Bagless upright and ever since I **** up a hair tie it hasn't been **** up the dog hair from my carpet. I have gotten the hair tie out of the vacuum but it is still not **** up.


One of the reasons it might not be picking up is because you have a worn belt. The other reason could be that the suction channel is clogged. Did you remove the hair tie you ****up? If you need a replacement belt you can get it here: Bissell Lift-Off Pet Replacement Belt

Oct 30, 2009 | Bissell 37604 Lift-Off Pet Bagless Upright...

2 Answers

How to get rid of dog smell


I had this problem along with a clogged filter. I used the solution for clogged filter here on Fixya and the dog smell went away too. It has to do with the flange on the cylinder getting pushed up out of position. Give it a try. 

Oct 24, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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