Question about Acer Aspire 5000 Notebook

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Dvd door will not open

Nothing I have done so far has helped. I think maybe it is a driver screwed up. If so where can I go to get this fixed? Acer Aspire 5000

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  • bjrainbow60 Jun 20, 2009

    Thanks so much Bob!! The door opens with the help of a pin but will not load the disk. It does spin but I opened it back with the pin. I cannot seem to get past the other sights and hook up with the real Acer site. Any ideas? Thanks again BJ

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There should be a small hole on the face of the drive that will allow you to use a straitened paper clip or a pin to open the drive manually. If there is a disk in the drive it may have come off the spindle jamming the tray. After you get the tray open see if the drive will read a disk and operate properly with the button or software command to open. If nether will open the drive the problem is most likely hardware if the button will open the drive but you cannot open it with a command then the driver is most likely the cause and should be available from Acer.

Posted on Jun 20, 2009

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