Question about Casio EXILIM ZOOM EX-Z60 Digital Camera
I have a casio Exilim EXZ60 and just recently it stopped working correctly. The screen is really fuzzy and wont focus to take clear shots. I have removed the battery, replaced it, reset the unit back to factory mode, changed it to auto focus and back and still no better. Please help
I posted on Nov. 25th that I was having the same problem and would be contacting Casio to report the issue. Well did and want to update all of you on the results. I have great news on the blur/fuzzy issue for the EX-Z70 Casio. I called the Casio help line 800-706-2534 and explained the problems I was having with the camera - and mentiond that I believed this to be a manufacturer's defect as I found postings on the internet from other owners of the same camera which were bought around the same time I made my purchase. The rep was very helpful. She instructed me to write exactly what I told her in a letter and mail the camera to the address she provided. If I had my receipt I should include a copy of it - which I did. I mailed the camera requesting repair or replacement on Nov. 26, 2007 and received my camera back today Dec 6, 2007. That's only ten days - Repaired!! The repair report indicates the lens assembly and lens ring were replaced - and a new battery was incuded in the box. The packing slip indicates Defect Code #11. So this IS a camera defect and they were absolutely GREAT about repairing it ASAP and supplying me with a new battery too. Call Casio today and you will have your camera back by Christmas. Have a Merry Christmas - and take lots of pics! Debra - OnPeaHill!
Posted on Dec 06, 2007
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