Question about Xerox CopyCentre C20 Black and White Copier

4 Answers

OPEN HEAT ERROR

My copier won't make any more cpoies an error shows that there is a heating problem can you help?

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  • Rick Kasper Nov 28, 2007

    There is no heat lamp in the M20, It is internal to the heat roll.

    The fuser is 99.999999 percent the likely problem.

  • elchuy471091 Feb 07, 2008

    Hi I have the same problem with my Copycentre C-20. Would you please tellme how to reset the code?



    Thanks

  • webcorp99 Sep 24, 2008

    xerox m20 open heat error how to fix it

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4 Answers

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Replace the fuser unit.
The heat sleeve in the roller goes bad.

Posted on Nov 28, 2007

  • Rick Kasper Nov 28, 2007

    There is no heating lamp in the M20, it is a heater internal to the heat roll.

    The problem WILL be fixed replacing the fuser.

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Hi im jules_09,does the machine warms up?if not reset the error code in the program.if the is still there check the termistor,heating lamp and termalfuse one of those components are deffective.test it with a tester

Posted on Nov 03, 2007

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On this model, most of the time is a fuser assembly.
However, the correct fuser assembly has to be replaced in this machine model.
If the fuser moducal has been replaced and still the same problem, the main board needs to be replaced.
Just to know ahead of time, be prepared to know the drum unit might have to be replaced if the main board is replaced, due to the fact the drum unit has a Crum chip on it and may need to be replaced at the same time.
If the main board is replaced, make sure the correct main board is replaced for this model machine.
One other idea, if the machine has simms chips on the back remove them and reinsert them back in again. Make sure the machine has been unplugged first.
Good luck.

Posted on Oct 26, 2009

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Fuser Unit is faulty.

Posted on Aug 03, 2009

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