Question about Whirlpool Washing Machines
Whirlpool washing machine
purchased 1/5/2002 for $400
The washing machine has worked very well until last weekend. I put in the water/soap as usual and let it agitate for a short time, then put in the clothes (as I normally do), roughly 10-15 minutes later a very loud grinding noise started coming from the washer. It had also stopped agitating and was full of water (however I did not pay that close attention to the dial to know where in the cycle it was - disbelief got in the way).
The grinding noise stopped when the washer knob was pushed in to stop the cycle. And, when manually placed on spin the water did drain out.
Is this problem known?
Is it fixable for a reasonable price? ($100 or less - if it's more than that I would get a new one that uses less water.)
Or should I send this washer to the salvage yard?
Hello Friend, Your solution is a real quick fix. The problem you are having is very common, your motor coupling has broken and that is what's making the grinding sound, also in this condition it will always pump out the water. Go to your local appliance parts store and purchase a new motor coupler, your cost should be under $25. It's very simple to remove old and install new coupler. First remove two screws from control panel and tilt control panel backwords exposing area under panel. You will see a metal clip on each side of cabinet under panel. Remove these clips, and unplug wires from plug in on cabinet. Remove cabinet by lifting up in back and tilting forward. Once removed you will see the innerworkings of your washer. Lay washer on it's back and remove the two spring clips that hold water pump in place and remove water pump. Leave water pump hooked up just move to side out of your way. Then you will remove the two screws that hold the motor clips in place and just snap the motor clips off. Be sure to unplug the wire harness plug from the motor. Just simply lift the motor straight up and off of the transmission. There you will see the motor coupler broken and to replace, just pry old one off transmission and motor with large flat head screwdriver. You will notice that one half of coupler is attached to the motor and the other to transmission. In the coupler kit you will receive both pieces and the rubber center connector. Just replace all the old with all the new and your problem will be solved. Happy to help, Tim.
Posted on Jun 24, 2009
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Posted on Jan 02, 2017
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This is usually caused by the motor coupler. This is very inexpensive and easy to replace. Here is a video this will walk you thru this disassembling and replacing a motor coupler in a direct drive machine. It may be a different model but the troubleshooting and replacement will be the same. You can also enter your model # for your specific model to get diagrams and illustrations. Not all models are available. All parts come with installation instructions.
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