Question about NetGear RP614 Router

1 Answer

New router will not hook up to my laptop.

I have the same router as before but will not hook up

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  • Rob_0 May 11, 2010

    Do you still have you old router that worked, if you, can you please connect it.

    Once it is connected, go to Start Menu > Run. Type: cmd
    and click OK.

    In the black box that appears, type: ipconfig

    One of the pieces of information it gives you is an IP address (numbers separated by dots). Please post this number.

    Please then repeat this process for the router that you cannot hook up, and also post that IP address.

    ~Rob

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  • Master
  • 1,268 Answers

Check your physical connection first. From the modem, it should be connected to the router's Internet port, then your computer must be connected to port 1 on the back of the router. Then do a power cycle, run the setup CD. If it doesn't work, you need to manually configure the router. You may need assistance from Netgear tech support. Call their toll free number

Posted on Jun 21, 2009

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