I have a Dell Inspiron 8600 Notebook Computer. The mute/unmute buttons and the volume up and down buttons on the top of the keyboard to longer work at all. I can still click on the sound icon and change the volume controls with my up and down arrows. Is there a possible solution for this problem?
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Re: Volume buttons and mute/unmute buttons don't work
First open the Control Panel -> Keyboard Layout. Look for
the dropdown list for different keyboard models. Scroll to the Dell
models and try e.g. the Dell Mulimedia USB Keyboard layout. Stop the GUI with Ctl+Alt+Return, login again and maybe your multimedia buttons will work now. and for more info contact http://tinyurl.com/m7ghqz If there is no keyboard layout that fits your needs, you may download the programs keytouch and keytouch editor, which are very helpful creating your own layout.
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sharonannmoo, Right click on the volume control icon located on bottom right taskbar. It looks like a speaker. Choose open volume mixer. You will then see where to mute/unmute the volume. Thank You, Dell-Jesse L Dell Social Media and Communities
The touch sensors and "volume" button is on the top right corner of the keyboard panel .... above the keyboard keys.
press "1" - left most - to mute and unmute
press "2" - next - going right - to turn volume down
press "3" - next - going right - to turn volume up
you can press (at the same time) the Fn key and Esc (to mute),
Fn key and F1 to decrease the volume, or
Fn key and F2 to increase the volume.
Go to the top of your keyboard. There is a button with a black sideways bell shape icon on it ( a speaker) (the f3 key)...probably four in from the left starting with esc. Toggle that on. It may be on the mute setting now. It should have waves coming out of it when it is unmuted. To the right of that button (two buttons to the right) is the increase volume control button, the (f5) key. Make sure the volume is up! If it is down all the way you will hear nothing and it will be also muted.
I am not sure why if you go into System Preferences (under the Apple icon) and scroll down to Sound and Output, the mute box cannot be unchecked. Perhaps using the function keys to unmute and increase volume on the top of the keyboard will help.
Above the keyboard is a row of buttons - look for the one that has a loudspeaker symbol followed by a circle with a diagonal line through it - that is the mute button. Press it to mute/unmute. There are two other buttons for volume up and volume down.
The keyboard's additional keys need driver software in order to operate properly. If you have the drivers at hand just install them. Otherwise look for a folder named SWSetup on your local drive, HP usually keeps the drivers in that folder, and install your drivers. If you can't find both accessible go to this page and download your specific driver. http://support.euro.dell.com/support/downloads/driverslist.aspx?c=ly&l=en&s=gen&ServiceTag=&SystemID=INS_PNT_P4M_8600&os=WW1&osl=en&catid=&impid=