Question about Kenmore HE2 Plus Front Load Washer

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When power button is pressed display doesn`t light up/doesn`t run

I put a load of clothes in the washer and shut the door ...i pressed the power button and it make a tone but the display doesn`t light up and nothing will come on

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  • 15,935 Answers

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!!!

Posted on Sep 18, 2010

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Washer leaves a large deposit of black material on sheets after washing


i think you model has a tub clean mode. i would try to do that. basically no clothes, no detergent, just fill the bleach dispenser and run the tub clean mode. press power and then hold in the tub clean button on the right for 3 secs. then press start.

Mar 23, 2015 | LG Wm2301hw Front Load Washer 4.2 Cu. Ft...

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Why is my washer displaying a "DR" when I push start?


  • 1 Press any button on the display panel.
  • 2 Wait five seconds and then press and hold the "Start/Pause" button and the "Cancel" button at the same time.
  • 3 Open and shut the door. A "DR" error code indicates that there is a problem with the door, most likely that it has not shut properly. Check to make sure there are no clothes or other items caught in the door.
  • 4 Open the door and gently wiggle the door latch if the door does not click shut. Clean it with a damp cloth to remove excess dirt or debris that may prevent the door from latching into position.
  • 5 Close the door and re-select a new wash cycle and "Start."
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    My Kenmore front load washer will not fill--it sounds like it is draining instead. The last load washed did not spin correctly and the clothes were very wet when cycle completed.


    Washer Not Filling:


    • Door Not Closed and Locked
      • Front load washers won't fill if the door is not closed and locked. Listen for the door locking when starting a cycle, then pull on the door to make sure the door is closed and locked.
    • Delayed Start Feature
      • Some washers have a delay prior to filling, where the electronic control is checking the dispenser function. This is Normal.
    • Flashing Lights or Error Code on Display
      • When there is a filling issue, the washer may shut off and display one of the following codes: LF, LE, nF, IE, FH, E10 or F20.
      • If the washer is displaying one of the above error codes, then do the hard reset procedure listed below.

    If the appliance is not accepting input from the control panel, follow the steps below to reset the control:

    1. Unplug or turn the circuit breaker off for 30 seconds.
    2. Plug the power cord into the wall outlet or turn the breaker back on and wait 30 seconds.
    3. Press the Pause / Cancel / Stop button twice to clear the display.
    4. Start a short cycle, to check operation of the appliance, by selecting a cycle and pressing and holding the start button until the appliance starts.

    Oct 15, 2012 | Kenmore Washing Machines

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    Washer makes very loud humming noise in spin cycle but does not spin..I removed clothes thinking it was very heavy and it did spin out but when I put clothes back it returned w/no spin and loud noise..now...


    Either the control board or the motor has gone bad. Here is the diagnostic mode to run to look for the errors.
    The diagnostic test is performed by using the Program Knob. To START THE TEST: • On non-digital display models, turn the Program Knob to start position, Drain/Spin. • On digital display models, turn the Program Knob to start position, Touch Up. • Press Pause/Cancel to turn off LEDs. • Within 5 seconds, press and hold the Option and Pause Cancel buttons until LEDs start sequentially chasing, then release buttons. 1. All the LEDs will sequentially light. Pressing a button below a light cluster will light all the LEDs in that cluster at one time to confirm functionality. 2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the detergent compartment. 3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment. 4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment. 5. Turn the program knob (4) clicks from the start position. The door lock solenoid will activate. 6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened. 7. Turn the program knob (6) clicks from the start position. The washer will fill and tumble. 8. Turn the program knob (7) clicks from the start position. The washer will fill and spin (leakage test). 9. Turn the program knob (8) clicks from the start position. The drain pump and door lock solenoid will activate and the washer will operate in high spin. SAFETY WARNING: If power is removed during this test, the door can be opened. To prevent injury, DO NOT put your hands inside when the tub is rotating. 10. Turn the program knob (9) clicks from the start position. The control will signal the last error code.
    Repost the error codes here.

    Feb 12, 2011 | Frigidaire Affinity ATF7000E Front Load...

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    Power is on, still will not start


    Too many clothes
    washer door not opened between washes
    low power/extention cord
    kinked hose
    Door not shut tightly
    hoses connected backwards
    inlet screens clogged
    circuit breaker tripped
    unbalanced load
    excessive suds
    wrong detergent
    Repair Manual

    Jan 14, 2010 | Whirlpool Duet GHW9150P Front Load Washer

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    Control lock light will not go off.


    Do you have any error codes?

    Does water remain in the washer after the final spin?
    If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
    Is the door locked and the Add A Garment light on?
    If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
    Is the door locked and the Add A Garment light off?
    If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
    If Pause/Cancel does not work:
    1. Unplug washer or disconnect power for one minute.
    2. Plug in washer or reconnect power.
    3. Re-select the cycle and press Start.
    NOTE: If the error remains on the display, call for service.

    Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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    Cannot get washer door to open.


    This error code indicates that the door is not locking.
    Is the washer door firmly shut?
    The door must be completely closed for the washer to operate. The door may look as if it's closed, but it may not be latched. Open the door and firmly close it.
    Were you washing a large load?
    Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to freely tumble. Reduce your load size if needed.
    fl_doorseal.jpg To remove the error display, press Pause/Cancel twice.
    hcz_003_web_env1.gif

    If Pause/Cancel does not work:
    1. Unplug the washer or disconnect the power for one minute.
    2. Plug in the washer or reconnect the power.
    3. Re-select the cycle and press Start.
    NOTE: If the error remains on the display, and all of the other conditions above have been checked, call for service

    Dec 14, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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    Washer not working


    Okay...try unplugging the washer for AT LEAST 30 minutes. This will often cure momentary glitches with the washer computer. After the washer has been reset, attempt the start a load and let me know if it functions normally. If it doesn't, let me know what the front panel display reads.

    Nov 13, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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    Door stuck Locked Control Locked light on


    Try unplugging the washer for at 30 minutes to reset the computer, first. If this proves unsuccessful, you can retrieve you clothes by using the manual release. The following link explains how:

    http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

    Once you retrieve your clothes, try running diagnostics on it. You can envoke the diagnostic sequence by selecting DRAIN/SPIN, NO/SPIN and then pressing any button under OPTIONS 4 times (must be the same button). The display should go to "C00" as the washer begins a sequence of tests that checks the fill functions, door lock, dispenser functions, motor speed, spin and drain. Allow the washer to run through the entire sequence and shut off. If anything is wrong an error code should be generated. Hopefully, all you had was a minor glitch. Let me know how things turn out. I hope this helps you.

    Aug 25, 2008 | Kenmore Elite 45986 Front Load Washer

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