Question about Logitech QuickCam Pro 5000 Webcam

4 Answers

Mic not working on MSN Messenger.

My built-in mic sets up properly, but doesn't work on MSN Messenger calls. The camera works fine.

Posted by on

  • 19 more comments 
  • osvaldino Nov 03, 2007

    i have a logitech webcam with mic built in, it works fine in all applications, even to record, but doesnt work on MSN Messenger. Windows Vista!

  • Anonymous Nov 04, 2007

    I have exactly the same problem. The instant webcam works but the picture doesn't go into Live Messenger

  • Anonymous Nov 04, 2007

    Yes i think I have the same problem.I can record but can not send sound when on msn messager.thanks for any help you can provide

  • meeya Nov 08, 2007

    I have a similar problem with Logitech Quickcam for notebooks plus. MSN will not recognize the built-in microphone. It gives me no option in the pulldown menu in tools. I can record with it and it all sets up fine in the QuickCam application but it just doesn't show up in MSN. Most frustrating!

  • Anonymous Dec 03, 2007

    what's wrong with this thing. It won't work for me either!!


  • Anonymous Dec 19, 2007

    I wen t to control panel and the voloume up

  • mmlien Dec 24, 2007

    I'm very disappointed and frustrated with my logitech 5000. It's doesn't work with MSN messenger

  • tina112 Dec 24, 2007

    the webcam software says it is set up properly but we can not hear the other party and they can't hear us. please help my wife is getting mad.

  • Anonymous Dec 28, 2007

    when i make a test call, iget the mesaage that they cannot hear me, "is your microphone muted?"

  • Anonymous Dec 28, 2007

    my built in microphone in the quickcam 5000 does not work on test call

  • hazem3020 Mar 02, 2008

    mic not working with msn massenger

  • Anonymous Apr 03, 2008

    tryed everything

  • Anonymous Jul 10, 2008

    microphone works fine on the computer but when in a voice opperated call i can only hear the other person speaking they cant hear me.

  • Anonymous Aug 11, 2008

    i can hear but other cannot hear me

  • Anonymous Aug 21, 2008

    I can hear incoming calls they can not hear me

  • english_boi Aug 27, 2008

    my mic wont work with msn, it works with skype etc. i think theres a problem with msn's settings for the mic, if anyone could let me know how to fix/toggle the settings it would help alot

  • Anonymous Oct 25, 2008

    same problem :S

  • Anonymous Dec 27, 2008

    my cammera works fine but my microphone isnt working on msn

  • Anonymous Jan 24, 2009

    i ave the same problems to

  • ayimmus Feb 26, 2009

    same problem other person cant hear me:(

  • Anonymous Apr 19, 2009

    When a person on my contact list trys to make a call on msn to me is doesnt work.

×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I just figured this out!

i've been having the same issue.

(i use vista home edition.)

go to control panel>>hardware+sounds>>manage audio devices.

at the top there are three tabs. click the tab that says audio and click the Logitech audio and set it to default!

Posted on Dec 31, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/std_adp.php?p_faqid=3182&p_created=1133422921&p_sid=gl_czehj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTA1LDEwNSZwX3Byb2RzPTAmcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PU1pY3JvcGhvbmU*&p_li=&p_topview=1




Just go to the link above its a help guide from logitech



or on msn go to



SHOW MENU > tools > AUDIO AND VIDEO SETUP

and select your preferences

Posted on Oct 25, 2008

Ad

If you have a logitech microphone and it doesn't work on msn messenger, go to a conversation on msn, click on tools at the top, and choose audio and video setup....go from there!

Posted on Dec 28, 2007

Change your audio source in control panel

Posted on Dec 08, 2007

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Pc webcam ywb-1016, video works, but audio(built-in mic) doesnt


You may have to tell your computer what mic you wish to use ( make it default )
Typical audio set up

Laptop/mic x webcam/mic x Vista x Yahoo Messenger
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO MESSENGER

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Calling and Audio
Set mic and speakers to show Default equipment
Run call up assistant to test audio equipment > Apply > OK

Jan 19, 2010 | GE EasyCam Webcam

1 Answer

I have logitech webcam logitech mic but cannot get the mic to work through windows live webcam works


Typical audio set up

Laptop x webcam/mic x Vista x MSN Messenger
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO MSN MESSENGER
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - if not - make sure the webcam is set as default - restart MSN
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'

Jan 10, 2010 | Logitech QuickCam Communicate STX Personal...

2 Answers

I CANT GET MY CAMERA TO WORK WITH MY MESSENGER PROGRAM ( MNS )


There is a possibility that the webcam is not compatible with MSN
Have you configured it to MSN ?
Click 'Open Menu'
Click 'Tools'
Click 'Audio and Video set-up'
Run the mic set up (if you have built-in mic)
Click 'Next'
Set webcam as default and make final adjustments in settings
Click 'Finish'

Sep 29, 2009 | Xirlink Promax Webcam

2 Answers

My Microsoft VX-5000 Lifecam Mic Won't Work In Yahoo & MSN?


Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

May 15, 2009 | Microsoft Life Cam Vx-5000 Webcam

1 Answer

I downloaded msn live messenger 2009 and have had nothing but problems with my mic. I have a HP pro camera with a built in mic. This was working fine with msn live 8.1. I have a brand new HP with Vista....


Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Mar 21, 2009 | Microsoft LifeCam VX-3000 Web Camera

2 Answers

Hey, webcam problems


Normal 0 Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
To install Windows Live Messenger, double click on this site to download then install. (http://www.soft32.com/download_30.html )

Windows Live Messenger:
v
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Feb 28, 2009 | Logitech Webcam

1 Answer

Mic on msn wont work


your cam and mic need to set up with the msn

After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
please let me know if this has solved and don't forget to rate

Feb 13, 2009 | Logitech Webcam

Not finding what you are looking for?
Logitech QuickCam Pro 5000 Webcam Logo

Related Topics:

21,071 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Ekse

Level 3 Expert

13434 Answers

Damen Wong
Damen Wong

Level 3 Expert

1950 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...