Question about Kenmore 3.8 cu. ft. HE4t Front Load Washer

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Kenmore HEt4 code F11 and F dL

Front load washer quits and we are unable to get door open to try and restart it. any thoughts?

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Re: Kenmore HEt4 code F11 and F dL

Some machines will not let you open the door if there is still water in the machine. Try syphoning the water out by removing the drain hose where it connects to the plumbing and letting it go lower than the machine. The water wll run out and you should then be able to open the door. If door still does not open, replace the door interlock.

Posted on Nov 03, 2007

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Washer stops and F11 code flashes

An F11 is a communication failure between the machines control board and the motor controller. Often you will also experience a 'DL' error associated with the F11 because when the washer fails, the door is still locked and when you restart the wash, the electronics will try and lock an already locked door. Either the control board or motor controller can cause this error along with a bad harness or loose connector, but the majority of the time it is the main control that is failing.

Dec 29, 2011 | KitchenAid KHWS01PMT Front Load Washer

2 Answers

We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...

The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"


Aug 19, 2011 | Kenmore Front Load Washer

1 Answer

Dl codes and f11

dL= Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
-Door Lock Mechanism broken or removed from the Door
-Check Door Lock/Switch Assembly
-Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
-Door Lock/Switch Assembly Failure

F11=Serial Communication Error
Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

Feb 07, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

I am getting an DL F code on my front loader

"dL" indicates Door Lock Failure: dL flashes if the following conditions occur:
Door lid is not closed completely due to interference.
Wash media buildup is preventing the lock bolt from extending.
Machine/motor control detects open door lid switch when attempting to lock.
Machine/motor control cannot determine if door lock is in a locked state.
Check for lock interference with lid or lock bezel

Jan 04, 2009 | Kenmore Elite 45986 Front Load Washer

3 Answers

I have a Kenmore Elite Quiet Pak 4 front load washer. I keep getting the DL and F11 error. The door is locked and won't open and the cycle will not continue. I can hear a small clicking noise in the...

f11 eror is a serial coommunication error check the harness wirinbg tio the motor and cpu unit
check the drive system for worn part
check mcu motor the dl error fial code is for door lock error it will try to lock 6 times before error code is displayed that is the issue see repair for help hope that helps

Dec 01, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Door Lock Problem

with panel off reach up to lock location pull down on small tab door latch will click (at this point door would pop open if it were closed ) retry operation to see if ok if code dl reappear may to replace door lock if f11 may need new control module under top wires first ..good luck

Sep 09, 2008 | Kenmore Elite 45986 Front Load Washer

2 Answers


We've had this problem for about a yr when i finally firgured out how to correct it.
the problem is that the circuit board is attached to the washer, when it starts to shake it causes the connections to loosen and theats the fault code you get.
How I fixed this was to suspend the circuit from a bungie strap this will allow the washer to shake all it wants and the circuit board is stable, connections stay tight andwasher works fine, after 6 months not one error code at all

Aug 24, 2008 | Kenmore Elite 45986 Front Load Washer

5 Answers

Kenmore elite he 4t washer

I have the he4t and everytime I wash I get an f02 error. The washer wont drain and spin unless you cancel and restart the washer. What can I do to fix this?

Feb 16, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

F DL Error Code

If you were already experiencing the F11 error code and now experiencing the Fdl error, this more than likely is a failure of the Main Control Board. F11 is a serial communications error associated with the Main Control Board, while the Fdl error is either a failed Main Control Board and/or door latch. You can replace the door latch first to see if the error goes away, but I would almost bet you have a control board problem since you were already experiencing an intermittent error code associated to it. Let me know if you have any further questions.

Sep 16, 2007 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

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