Question about Sony Handycam CCD-TRV107E Camcorder

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TR5 65E Cassette jammed , door half open

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Re: TR5 65E

try to inspect the mechanical lock! or maybe you have some debris or some solid matter not part of your handycam, inside the mechanical cassette that why your door not open.

Posted on Nov 03, 2007

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2 Answers

Tape loading mechanism jammed

Hi...Tape jam inside your Camcorder you look careful on the side of the door tray look for a little hole it release manually the door but carefully remove the tape.. it possible the tape is unroll around the mecanism see if you cant release the pinch roller inside it a little black roiling rubber,it holding the ribbon tape

Oct 18, 2010 | Sony HVR-Z1 Mini DV Digital Camcorder

1 Answer

Cassette deck will not open

It could be three things: 1) This can occur for when the image reading head of the camera is dirty and dusty, and the rubber rollers that drive the tape get contaminated as well. Either can result in the tape itself becoming caught on a rubber roller, (it wraps around the roller 10 or so times because the roller is driven by a motor) until the tape rolls expand the rollers outer diameter until it jams, and then jams the opening lever, or mechanism.
Fixing is difficult, as access to the (usually 2) screws that connect the cassette holder to the opening mechanism may only be accessible when the door is open. Look under stickers or plugs on the front of the door, and if the screws are there, carefully remove the door and unwind the jammed tape. Your cassette will play again after you clean the rollers and heads with a suitable cleaning kit from the supplier, but there will be image damage when the crumpled part of the tape gets played.
Be aware that forcing the door will usually snap the tape
which would then require re-splicing back together, and
it can also damage the heads and roller, but sometimes sacrificing the tape and taking this risk may be the only option.
Possibility 2) The internal 'door release clip' may have bent, broken or snapped a spring. Try toggling the 'open' button (if it is a mechanical buttonl) whilst gently prising open the cassette door with a thin knife. 3) If all buttons are electronic press buttons, try fresh batteries.
Failing all the above, consider a full service from your service depot or store.

Apr 07, 2010 | Canon MV600i Mini DV Digital Camcorder

1 Answer

Sony TRV530 has cassette holder stuck half way out

Thats an interruption of the ejection process, either you push it, you were on low battery, the energy was interrupted or you leave the camera in a car and th heat/cold affects it. Try to cheat/reset the camera system: Remove the clock cell, remove the battery or ac/cord at the same time you push the eject button once. Wait for an hour. Place the clock battery. Connect the AC/Charger cord or the battery (it MUST be completely charged). The camera will reset, check out and complete the ejection.

Jun 24, 2009 | Sony Handycam DCR-TRV530 Digital Camcorder

2 Answers

Can not eject tape

I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

Oct 14, 2008 | Sony Handycam CCD-TR416 Camcorder

1 Answer

The cassette holder is not recedes automatically it is jammed

The best thing to do is take it into a camera store. If it isn't taken out properly, it can cause further damage to the camera.

If the door is slightly open you should be able to manually open the door.

Sep 07, 2008 | JVC GR-D73E Mini DV Digital Camcorder

1 Answer


  1. I'm having the exact same problem. It wont accept the cassette...only half way then errors. It will close fully without a cassette as well. hmmmmm
Comment by Guest, posted on Apr 02, 2008 Load cassette, turn it on, then message says re-load cassette. Door to cassette compartment only works half way. After fiddling with power, can get the cassette door to open and close all the way, but not with cassette. Tried several brands of cassettes, no joy.

Mar 09, 2008 | Sony Handycam DCR-HC42 Mini DV Digital...

1 Answer

Machine just shut off when opening the cassette door. Locked up!!

look for a tiny pinhole and insert a pin while powered up to reset the device

May 27, 2007 | Canon ZR70MC Mini DV Digital Camcorder

8 Answers

Cassette jam

I had this problem, and here is how it was resolved.

My cassette would not pop out when I opened the door with the camera turned on. When I turned off the camera and opened the door, it slid out much further, but still failed to pop open so that I could remove the tape. Then it slid back in.

Remove the battery, and have the camera off, but make sure the power cord is connected. Open the door until the tape slides out further than at other times. (Note: It intermittently slides out further when the camera is off. Sometimes it will not slide out any further than when it is on.) When the tape is slid out as far as it will go, quickly remove the power cord. The tape will stay in the slid-out position. Now, at the bottom side of the tape door there is a curved channel for a small pin to slide in. This channel has a 90% curve at the bottom of the channel to catch the pin, which holds the door closed. Push that pin back a little (toward the lense) to get it to go around that 90% curve, and the door will pop open so you can remove your tape. The ribbon of your tape will be jammed in the camera a little, so you will have to be careful and move the ribbon around a little until you can get it out freely.

This worked for me twice. I did not try putting a tape in again.

I hope this helps.

Apr 10, 2006 | Canon ZR10 Mini DV Digital Camcorder

3 Answers

Cassette Jam

The most frequent cause of this type situation is not having a power source attached, or a depleted battery pack. Once the power source is available, some models require manually unlatching and opening the cassette compartment cover. When the cover is fully open, the videocassette will eject automatically. Please try the following procedures. 1. Attach the power source to the camcorder correctly or use a fully-charged battery pack. 2. Fully-open the cassette compartment cover until it stops while sliding and holding the OPEN/EJECT switch. The videocassette will eject automatically after a few seconds. If the videocassette still will not eject, seek assistance from a Canon Service Facility.

Sep 04, 2005 | Canon Optura 60 Mini DV Digital Camcorder

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