How do I clean behind the fine net on the cyclone unit

Hi Liz, it's Jack at Dyson.

It's normal for harmless static generated in use to cause fine dust particles to cling to the inside of the clear bin and cyclone, including the section visible behind the fine mesh shroud. Please be assured this will not affect performance in any way, as the airflow doesn't need to pass through these dust particles.

The section behind the shroud is not designed to be accessed or cleaned, so please don't attempt to do this in case damage is caused. You can remove any loose dust particles from inside the cyclone pack by tapping it gently when you empty your machine after use.

If you'd like any further advice on using or caring for your Dyson vacuum, you can reach our experts directly by calling us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi,

CLEANING BEHIND THE CYCLONE MESH
1. Detach the Cyclone and bin from the main body as you would when emptying.
2. Standing over a bin. empty the contents of the cyclone by pulling the bin flap release button upwards.
3. Whilst the flap is still down detach the bin from the cyclone by pushing up the button on the middle of the cyclone.
4. Sit the bin to the side as you dont need to use it.
5. Get a pair of pliers
6. Use the pliers to pull the fins from the bottom of the cyclone. 1 by one you will hear them click out of position. When you pull the 4th and final fin the baffle will detach and you will then be able to clean the baffle and also the cyclone.