Question about Samsung ML-2510 Laser Printer

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Samsung ML 2510 feed problem

This is a new printer that makes a lot of noise moving paper through - far more than the ML 2250 I had been using. Once the paper goes behind the toner it begins to fold up and refuses to travel any further, it never appears in the output tray or in the top rollers. The red error light comes on until the paper is dragged out but then the whole process starts again.

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  • welder068 Nov 03, 2007

    the printer attempts to feed the paper through, but cannot continue and then the red light flashes

  • TiggerLily Nov 09, 2007

    I have an ML-2510 that I purchased earlier this year to replace an old HP 5L (or something like that) that had a paper feed problem, namely initially picking up a single piece of paper from the paper tray area and feeding it into the printer. Well, my new Samsung worked fine for a few short weeks. Now it has a permanently red flashing light, and I struggle to feed each piece of paper in, one at a time. It takes 3 tries minimally to feed a piece through. It, too, makes a clicking sound before and after. I thought cleaning each piece off of possible dust or a few stray hairlike fuzzies would help - but no. When I watch, it looks like the bootom piece tries to raise itself to meet the roller that takes up individual pieces of paper doesn't seem to come up high enough to do so. Any ideas and assistance would be greatly appreciated.

  • krsmith Dec 17, 2007

    Brand new ML-2510- paper feeds to the print rollers (I know because the screwed up paper it creates has the test page printed on it), but not back out through the top cover, folding up to a small but rather useless scrap in the top of the printer.
    Easy enough to remove, but since this happens every time with either the manual or sheet feeder its pretty useless as a printer, no strike that, its completely useless as a printer.
    Next step will be to ask for a replacement from the vendor, though since I bought it online (ebuyer) will probably have to go through hoops.

  • Anonymous Dec 19, 2007

    I'm having the same problem.

    Page prints, but never reaches the output "tray". It crumples up, and must be pulled out (from behind toner cartridge).

  • seliza Dec 29, 2007

    Sarah Mason
    New printer, just out of box. Never has printer. Paper accordians betwnne the cartridge and the fuser and never comes out!

  • Smileyjoyz Jan 28, 2008

    I bought this printer from Staples two days ago for a very good deal. I've been having the same problems described above--it prints, but folds up like an accordian before ever exiting the printer. I was able to get two pieces to come through normally when I first set it up, but since then nothing. I've probably wasted about 25 sheets of paper trying all sorts of things to make it work. It also makes a loud grinding sound. Will return to Staples today and hope that they give me a new one that works properly. I don't want to bother going through Samsung unless I absolutely have to.

  • lucy_on_the_ Apr 26, 2008

    New printer just out of the box also. Hasn't printed "out" one page yet, but does print as the test page is on the accordianed up piece of paper behine the toner cart when I take it out to clear the jam.

  • Anonymous Mar 25, 2009

    Just opened the box and I'm having the exact same problem.



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I recently had the same problem with my samsung printer. I was using cheap paper to print on. I took a trip to officemax and low and behold, there's this paper there that muli-purpose made by Hammermill. Right on the front of the package it says 99.99% jam free. I bought it, used it, and it completely fixed the problem. It's a little more expensive, but it was much more expensive having keep throwing away perfectly good paper that got wrinkled up and jammed. I hope this helps!!

Posted on Mar 10, 2009

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I purchased the printer new in a box from ebay. Samsung agreed to repair the printer under guarantee. The repair shop has fixed the printer easily apparently. There was a gear out of line which once readjusted ensured the printer works properly. I have not taken the printer apart myself but this should be straight forward. No need attempt if the printer is still under guarantee.

Posted on Jan 11, 2008

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Pickup rollers are defective

Posted on Jan 10, 2008

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It is likely that something is preventing the paper from feeding. The feed mechanism keeps moving the paper even after it strikes an obstruction and just makes that concertina effect. Use a flashlight to examine every accesible area in the paper path and you probably will find what's causing the problem

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Look carefully and get back with me!

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Dear sir; That's very difficult to tell you detail how to take apart the parts, but I can teach you a easy way and tricky way, this cause you problem is paper pick-up roller, right above the paper tray. therefor you have move out the tray , remove the toner ctg. flip machine over (bottom up) then you will see the roller very clear, clean up with rubber rejuvenator, try it out, and please let me know how does it work, good luck! HAVE A HAPPY HOLIDAY !!!

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How do you put the paper in?It must either be the paper or the paper feed system.

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