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When start the printer it shows E - 9,

I have cannon scanner printer PRIXMA - MP 160, when I start scanning or printing it is showing E - 9 , and the there is persistant blinking in front of Black ink. Few days back it all of sudden stopped scanning.
Please solve my problem and give me the solution?
Also inform me your call centre no. in India. I reside in India - Maharashtra State near Pune. I reside at Karad.

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  • 8,619 Answers

Hi!

Error code E 9 means that the connected digital camera/video camera does not support Camera Direct Printing. Have you connected any digital camera or video camera, then please check its compatibility with the printer. If it is not the case, then please reset the printer after unplugging it for 5 minutes and then re-plug it. Also, detach the cartridges and replace them again and see the results.

If the problem still persists, please do post a comment and I will reply back immediately.

So far as your other question is concerned, this is the unique service on which you can interact directly with the various Experts and it has not any call centre number. However, the experts belong to different countries including India and you can contact them only on this site.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

Posted on Jun 20, 2009

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Own windows 7and no scan with canon prixma MP780


Your MP780 should be able to scan with Windows 7. I presume you can print ok.
Look in your programs for a program called MP Navigator. This is the scanning software Canon use on most of the printer/scanners. If you do not have it then you can download it free from Canons website. Its very simple to use and hopefully that should solve your problem.

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My Cannon Pixma MP500 multi-function printer randomly scans only part of the document on the glass. Sometimes it does get it right; that is it correctly scans the whole page, but very often, the scan...


Try to adjust the scanner resolution

Solution: Adjusting Output (Scan) Resolution (Windows) - MP150 / MP170 / MP450 / MP500 / MP800 / MP950

Adjusting Output (Scan) Resolution By changing the resolution, you can set how clear the image is going to be.
The higher the resolution, the clearer (but the larger) the scanned image is.
The resolution can be changed before scanning. (Note)
If the resolution is doubled, the image data will be quadrupled.
If the data is large, problems such as slow processing speed or lack of memory may occur.

To change standard scan settings using MP Navigator, click here
To change more advanced scan settings using the scanner driver, click here
Using MP Navigator
  1. Place the document face-down on the platen glass.

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.

    05sj00006_01_en.jpg
    Display varies according to the printer model.

  4. When the Scan Photo/Document window is displayed, click 'Specify'.

    05sj00006_02_en.jpg
    Display varies according to the printer model.

  5. When the Scan Settings window is displayed, select the resolution in Scanning Resolution drop-down.

    05sj00006_03_en.jpg

    Select from the following scanning resolutions:
    [Text(OCR)]: 300/400/600
    Other: 75/100/150/200/300/400/600

  6. If necessary, set other items as well.

  7. Click 'OK'.

  8. In the Scan Photo/Document window, click 'Scan' to start scanning.

Using the scanner driver
  1. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  2. Click 'Scan with Scanner Driver'.

    05sj00006_04_en.jpg
    Display varies according to the printer model.

  3. Change the resolution.
    According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.

    To set the resolution in Simple Mode:

    (A) Select the 'Simple Mode' tab.

    (B) In Destination drop-down, select the resolution which suits the purpose.

    05sj00006_05_en.jpg


    To set the resolution in Advanced Mode:

    (A) Select the 'Advanced Mode' tab.

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    05sj00006_06_en.jpg

  4. In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning.

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Uninstall all your drivers (and delete the preferences) and download the Mac drivers from this link. The drivers that came with your printer were developed before Snow Leopard came out.

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Make sure the scanner is connected to your laptop/PC before you press 'scan' and is turned on.
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