Question about Brother DCP-330C All-In-One InkJet Printer

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Paper tray my printer indicates that more paper is required but I am unable to remove the paper tray.There is no paper jamed in the machine.

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Re: paper tray

Follow the Introduction:

The flashing error code that indicates a jammed printer is the digital-age equivalent of a flat tire. Sooner or later it happens to everyone, so you'd better know how to get things moving again if you want to finish your print job.
Difficulty: Moderate Steps
1 Step One Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.

2Step Two Turn off the printer.
3Step Three Remove any paper trays. Inspect them for wrinkled or damaged paper.

4Step Four Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5Step Five If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

6Step Six Click to enlargeIf you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. SEE PICS
7Step Seven Click to enlargeIf the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.SEE PICS

8Step Eight Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9Step Nine If the printer paper jam message still appears, then there is still some paper in the printer.
Reinspect the paper path.

Posted on Nov 03, 2007

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I would recommend removing all paper trays and opening any hatches that are not screwed down. With this done please check the machine thoroughly and hopefully you will spot the paper in question.

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Once you are confident the offending paper has been removed just closing all doors and replacing the paper trays should make your printer check for paper again (although some models will require you to indicate the jam has been removed).

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How do I remove paper jamed in the printer?

Hi there,
Paper Jam :
Cause 1 : Paper jammer in the Paper Output slot or the Rear Tray.
Action : Remove the paper following the procedure below.
a) Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
* If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on.
*If you cannot pull the paper paper out, turn the machine off, and turn it back on. The paper will be ejected automatically.

b) Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step a), all print jobs in queue are canceled.
Reprint if necessary.

If you canot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper, contact your Canon Service representative.

Cause b)Landscape credit-card-size paper jammed inside the machine.
Action : Do not load credit card-size paper in landscape orientation.
Slowly pull out the paper from the Tray and remove it.

If you canot remove the jammed paper or if the paper jam error continues after removing the paper, contact your Canon Service representative.

Hope this helps. Please rate my response.
Have a good day.

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1 Answer

Wont work at all just says unable to print 36

"Machine Error 36" and "Unable to Print" are error messages indicating something physically making it impossible for the machine to work. Hopefully, you could find a stuck paper or parts of stuck paper by opening the different covers (front, back, paper trays etc), the problem should then be solved by removing the paper and rebooting your machine.
However, if this does not work or you're unable to find the stuck paper, you will need to have service on this unit, to open up the machine.

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first, if thare any paper is jamed in the paper tray, pull the paper stright out. take out the remaining paper. close the paper tray.
opne the front cover pull out the toner cartirdge, remove the jamed paper.
open the inner door (where the paper exit). make sure there is not paper jamed it.
close the front door. if any paper jamed inside of the machine, it should automatically eject it out.
Note: reset the printer by opening and closing the front door.

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then you have some buried deep inside..turn light off in office, close door, and use a flashlight or penlight..paper will glow from light..that will help a bit..then long tweezers to extract the fragments, eh?

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Konica minolta

How about this, if you look what paper tray are avaible from the display pannel, is there a matching size paper tray or is the tray you are trying to use another size then lets say LTR. Is it a different size, if so you may have paper jamed behind the paper tray causing a different paper size, if so remove the jamed paper..... Also, the other suggestion are good as well.

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Look where you remove the last jamed piece of paper closest to the fixing unit. Dose it jame when you make one copy? If it dose jam in the same place, I would have to say the problem is in the fixing unit. Look, in the unit for any pieces of paer jamed and remove them. Also, is it only happen with one paper tray and not the other. If so make sure you haze the tray and paper are set correctly.... Really need some more info.

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