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I have a system error

It is saying system error what do I do it says to connect xbox

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  • Claudio Barata
    Claudio Barata May 11, 2010

    Whats the error code?

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  • 142 Answers

Your console needs to be repaired, call 18004myxbox

Posted on Jun 21, 2009

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Alright my girlfriend just got an xbox and she has everything set up, but she cant connect to live because a text pops up that says that it requires an update but she said that it has said that 5 times....


The easiest way to update your console software is to connect to Xbox LIVE. To update your console by using Xbox LIVE, all you need is an Internet connection.
  1. Connect your Xbox 360 console to the Internet. To learn how, please see How to connect to Xbox LIVE.
  2. On the console, go to My Xbox, and then select System Settings.
  3. Select Network Settings.
  4. Select Wired Network or the name of your wireless network, if you are prompted to do so.
  5. Select Test Xbox LIVE Connection.
  6. Select Yes if you are prompted to update the console software.

If you receive a connection error, try using the Xbox LIVE Connect Solution.

Console update did not install successfully?


If her system says that she needs an update then likely her connection should be getting to Live. You might need to clear her cache first and then try the steps above. Here is how you will clear your cache:


To clear the system cache

  1. Go to My Xbox, and then select System Settings.
  2. Select Memory.
  3. Highlight any storage device, and then press Y on your controller.
    (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
  4. Select Clear System Cache.
  5. When prompted to confirm storage device maintenance, select Yes:

Aug 03, 2011 | Microsoft Xbox 360 Console

1 Answer

When I go to download update it says can't connect to xbox live and test connection. When I test the connection it says it's fine. tried the update again and got the same error. Status Code:...


Try going into your network connections and doing a test connection. It should log you out do the test succesfully and then attempt to redo the update. It should ask you to update again and just accept the update by pressing the A button.

Hopefully it should update your system without the error this time? Good luck.

Jul 19, 2011 | Microsoft Xbox 360 Console

1 Answer

On the power button, at the bottom right hand corner, it is blinking red. On the screen of my TV, it says, "system error. Contact Xbox customer support." It says that in the rest of the different...


E74: I/O Hardware Error - HSIO related, could be crc error, or many things: There is high chance it's a scalier chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. Microsoft covers this error under their 3-year warranty, this is available to anyone who hasn't modified their console. contact MS to get a free replacement console before attempting to fix this yourself. Failing that this error In some cases it is a problem with the GPU and may be repairable by doing the x-clamp replacement.
More Information on XBOX Issues can be found Here:
http://forums.xbox-scene.com/index.php?showtopic=484726

Jun 05, 2011 | Video Game Consoles & Games

2 Answers

My son was going to watch a movie on his xbox 360 and an error came up saying e74 contact support what do I do?


Call Microsoft XBOX support and provide with them with your Xbox's serial number and the description of the error code.

Dec 15, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 says, system error, E 74. Can you help


take your xbox rap it up in 3 or 4 layers and let it over heat itself it is like a really hard reset

Dec 08, 2009 | Microsoft Xbox 360 Arcade

4 Answers

Madden 09 ea server problem


ok SET SYSTEM CLOCK back 3 years. i know it sounds stupid, but it resolved my issue. ( FYI, you must be signed out of xbox live to set system clock.)

Dec 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox360 problem


you have to install the update for backward compatibilty.

Dec 26, 2007 | Microsoft Xbox 360 Console

1 Answer

Connection error


Call xbox customer support 1-800-4MY-XBOX

Dec 25, 2007 | Microsoft Xbox 360 Console

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