Question about Sony Playstation 3 (PS3) Console

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Crashing/freezing when playing game/movie (blu-ray/dvd)

I have had a lot of trouble with my ps3 every time i try to play a game/movie (blu-ray/dvd) it always freezes/crashes. i cannot get off the screen when this happens so i have to turn it off at the power source. can you please explain what might be the course and how i can resolve it thanks

i have formatted and restored the whole system, but still no look.

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Fine mechanics in the device might be damaged. There are also cases that involve loud screeching noises when this happens. It could be due to over use, the device got wet and so on. For now, I think the problem with that is the Disc Reader. Do check if it is covered with dirt or is loose. Some cases are: the reader comes off when the CD is taken out. I hope this helps! It's all in the reader, or it could be in the disc itself, clean the disc before inserting it into the device. After using the device, take out the disc and lightly blow on the reader to remove dirt. Hope that does the job..!

Posted on Jun 20, 2009

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I was watching kick *** and about 10 minutes into the film it freezes and is unable to play, skip or go back to the dvd menu. i am able to exit the movie and return to the ps3 dashboard. it also had...


Looks like your Blu-Ray lens is dirty or dead. Try getting a laser lens cleaner and running it through your PS3 a few times. If this doesn't fix the problem, you will need to contact PlayStation and having it repaired.

http://us.playstation.com/corporate/contactus/index.htm

Aug 07, 2010 | Video Game Consoles & Games

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Well if the regular dvd's dont work.. I would recommend you to buy Blu-Ray movies instead.. PS3 is the best known blu-ray player. buy at least one blu-ray movie and try that.

Apr 09, 2010 | Sony Playstation 3 (PS3) Console

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 has just started to stop playing blu ray films after 20min


the laser is starting to go bad in the dvd drive. It takes more power for the drives laser to read and play a blu ray movie then it does to play a dvd game.

You can either replace the laser if you have the technical knowledge to take the dvd drive apart, or just replace the drive. You can usually find either one on ebay.


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PS3 will not play Blu-Ray movies or Video Games any longer


I had the same prob. Did a game freeze on you and you turned off from the back of ps3? If so it probally fried the blue ray and only plays dvd's and ps2 discs. if in warranty call sony

May 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Screen freezes playing Blue Ray discs only.


I answer this question like ten times a day so don't feel bad.

The blu-ray laser in your PS3 is a three part laser (cd / dvd / blu-ray). They last only 1-3 years with average use. It's a Sony defect.

Check out my common PS3 problem and repair guide for tips and suggestions for your problem.

http://rescuetechla.blogspot.com/

Please feel free to email me any other questions and please don't forget to rate!

:)

Thanks!

RescueTechLA

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My PS3 now will not play PS3 games but still plays PS2 games


You're blu-ray drive has partially died. It's a three part laser (cd, dvd, blu-ray). The most important part of yours has died that's why you can still play dvd and PS2 games because they use the dvd laser and not the blu-ray.

Check out my common problem and easy repair guide here:

http://rescuetechla.blogspot.com/

Please feel free to email me any other questions and don't forget to rate!

:)

Thanks!

RescueTechLA

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2 Answers

Ps3 freezes within 3 mins of gameplay


my p3 will not allow me to play games or blu-ray dvd, it just dirty or damage disk

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