Keyboards and Mice
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Generic problem for all Keyboards and Mice

Optical mouse quit working on my notebook




By S-Jay on Nov 02, 2007

" "
My Logitech V220 optical cordless mouse suddenly quit working. I thought maybe it was the battery so I replaced it, however it still does not work. I've only had it for 3 months. When I try to use it after putting in the USB it does not move, even though the light will come on briefly.

Same Problem

Mar 24, 2009

-   My mouse worked for an hour now like my 1st one, it died completely. no light no resetting, nothing. Battery is new, yet it seems my laptop is burning them up left n right. No cordless mouse has ever survived the Acer 4520.
-   yellowscoote

Mar 13, 2009

-   The Logi-Tech mouse quit working in mid-stream. I replaced the battery; no results. I punched the re-set button. Still no fix.
I replaced the mouse with a new Microsoft mouse. It still won't work. The little touchpad moves the cursor, but no mouse will work. I downloaded new drivers. Still no working!
I did a trouble-shoot, and the computer says the battery is good and "the signal is good" but still the mouse does not work!
Now what?!-   Guest

Feb 25, 2009

-   I have the same problem, however, the mouse only worked for one day.
I have moved the logitech usb device to different ports and replaced the batteries twice but it is still not working. I will take it back tomorrow as I have fooled around with it for too long.-   Guest

Jan 21, 2009

-   I have the same problem - TWICE now and I'm NOT going to buy another Logitech mouse. I may try to download the driver listed above and if that doesn't work I'm just going to buy a Microsoft mouse. I have Vista also and am hoping a Microsoft mouse will work better. That is more than $60 down the drain for two mice though. -   emborovicka

Jan 06, 2009

-   Are there any keys to maneuver the curser?   I cannot even exit my page and don't want to turn off the computer to reboot and lose what I have input.-   alaskangi622

Solution #1

posted on Feb 26, 2008
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
How to synchronize Logitech® Cordless Mouse to Receiver?

The term 'synchronize' refers to connecting a non-Bluetooth wireless device with its receiver. In the case of the Logitech® Cordless Mouse it uses a 2.4GHz Micro-Receiver that does NOT have a connect button for synchronizing/connecting the mouse. This is because the mouse and receiver are pre-synchronized at the factory. If the mouse and receiver ever lose connection for some reason, there is a utility, called the Connection Utility that will re-establish the synchronization between the device and its receiver. SetPoint 2.40 or higher is required in order to use this utility. You can download SetPoint and the Connection Utility from www.logitech.com. It is suggested that you save the file(s) to the Windows desktop or somewhere you can find them easily. If you have already installed Setpoint 2.4x, the Connection Utility will be located on your hard drive at the following location:

C:\Program Files\Logitech\SetPoint\logitechconnect.exe or click on Start/Program/Logitech/connect utility

In order to use the Connection Utility, please double click the Connection Utility icon and then follow these instructions. Please note that a message stating "To connect your device, press the connect/reset button on the bottom of the device" may appear during this process. Disregard this message and do the following:

Connect receiver to the USB port on your PC
Put a charged battery in the Logitech® Cordless Mouse

Run the Connection Utility (logitechconnect.exe)
Click the mouse left button and keep it pressed until told to release it in the following steps
Press the reset/power button under the mouse briefly (do not hold the button as it will turn the mouse off.)
Click the right mouse button 5 times
Release the left mouse button
The Logitech® should be resynchronized with the receiver within a few seconds.

Solution #2

posted on Nov 02, 2007
Somewhat Helpful)

Magic_Keys

Rank: Wiz 
Rating: 79%, 83 votes
return it for a replacement
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Solution #3

posted on Apr 20, 2008
Somewhat Helpful)

ibemaximus

Rank: Apprentice 
Rating: 85%, 2 votes
Your not alone, Have the same problem and after searching the web for an answer ive noticed two things: 1) there are a ton of people with this problem and no solution out there. 2) It seems to be this problem for Vista users, including myself. Im not an expert on PC's but I do believe I have a good Idea as to what is causing the problem. Ive noticed that it stopped working after a Microsoft Update/Install. I did a "restore point", went back two days and now the mouse works. I then turnd off my "auto install" and I am now installing the updates one at a time to see if it is an update that has caused this. In the past two days there were a lot of installs so this may take a bit of time. When the mouse wasnt working: When Id plug it into the USB port a message of "need to install drive for device, will search the web for driver and will istall"..not exactly said that way but you get th point. After I accepted and it tried to carry out this task, the message now read "found driver but a file was missing, driver might have been written for windows95 or later. Contact manufacture to download the driver." Strange seeing Ive been using this mouse for 6mths, its fairly new and the clerk said it would work with Vista with no problems. My problem is, Im serving in Iraq and my mouse doesnt have a manufacture name or model on it and I obviously cant go back to where I bought it from. So I havent tried to go to the manufacture website to try this but even so, I believe this would not solve this. I have a buddy using the same mouse but hes using windows XP and he has not had this problem. Not to mention that when I was on the web searching for a solution, everyone had different mouses they were using. So am I to believe all these companys need their buyers to download drivers now, I highly doubt it. Not to mention that Im on here and I dont see logitech pushing to download a driver. After Ive talked to several guru PC lovers, based off of what Ive told them, They feel as though it was an install as well not a required driver. I have not found a solution as of yet and I havent finished re-installing the updates one at a time. If I do discover its an update causing this problem I will do three things: 1) tell as many people as I can of this 2) try and inform Microsoft.... 3) after informing Microsoft (if it was their update causing this) inform them that I am switching over to a MAC operating system never to return to them.
Comments:

Apr 20, 2008

- Your not alone, Have the same problem and after searching the web for an answer ive noticed two things: 1) there are a ton of people with this problem and no solution out there. 2) It seems to be this problem for Vista users, including myself. Im not an expert on PC's but I do believe I have a good Idea as to what is causing the problem. Ive noticed that it stopped working after a Microsoft Update/Install. I did a "restore point", went back two days and now the mouse works. I then turnd off my "auto install" and I am now installing the updates one at a time to see if it is an update that has caused this. In the past two days there were a lot of installs so this may take a bit of time. When the mouse wasnt working: When Id plug it into the USB port a message of "need to install drive for device, will search the web for driver and will istall"..not exactly said that way but you get th point. After I accepted and it tried to carry out this task, the message now read "found driver but a file was missing, driver might have been written for windows95 or later. Contact manufacture to download the driver." Strange seeing Ive been using this mouse for 6mths, its fairly new and the clerk said it would work with Vista with no problems. My problem is, Im serving in Iraq and my mouse doesnt have a manufacture name or model on it and I obviously cant go back to where I bought it from. So I havent tried to go to the manufacture website to try this but even so, I believe this would not solve this. I have a buddy using the same mouse but hes using windows XP and he has not had this problem. Not to mention that when I was on the web searching for a solution, everyone had different mouses they were using. So am I to believe all these companys need their buyers to download drivers now, I highly doubt it. Not to mention that Im on here and I dont see logitech pushing to download a driver. After Ive talked to several guru PC lovers, based off of what Ive told them, They feel as though it was an install as well not a required driver. I have not found a solution as of yet and I havent finished re-installing the updates one at a time. If I do discover its an update causing this problem I will do three things: 1) tell as many people as I can of this 2) try and inform Microsoft.... 3) after informing Microsoft (if it was their update causing this) inform them that I am switching over to a MAC operating system never to return to them.
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Solution #4

posted on Nov 08, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Well Im trying to install the drivers which they did not come with. I have the same problem. Try downloading the drivers at http://www.logitech.com/index.cfm/428/3295&cl=us,en

Solution #5

posted on Apr 17, 2009
Very Helpful)

tanne74

Rank: Apprentice 
Rating: 100%, 1 votes
I also had the same issue on my Vista laptop, having now uninstalled the latest Windows update for "Security Update for 2007 Microsoft Office System (KB960003)" my Belkin mini optical mouse is now working again.
What can I say other than "typical microsoft"!!!!!!!

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10 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Jan 02, 2009

microsoft mouse won't work. even my touch pad doen;t page up or do. this is only 4 monts old and it has been fine untill the other day. tha..wn that is what is starting to happen

Comment by Guest, posted on Dec 24, 2008

i have the same problem ,need help...

Comment by Guest, posted on Feb 17, 2008

ive had my logitech wireless mouse for about 3 months and it quit working ive repaced the batteries but still isnt working

Comment by Helpless11, posted on Jan 24, 2008

I have been using logitech EX110 wireless keyboard and mouse on my PC (Windows Vista Business) with no problems since October, as well as a Belkin F8e825 wireless mouse for one month, also with no problems.

All of a sudden one day the logitech keyboard and mouse stopped working. I plugged in the belkin and that wasn't working either. I try installing updated drivers for both devices and I get an error message about 'USB Human Interface Device - This operation requires an interactive window station'. So no luck using the devices and no luck installing their drivers, either from their cd's or from the internet.

Comment by jaa ess, posted on Dec 21, 2007

I bought my system in August, wireless Belkin mouse and all. I have been happily using my mouse since that time, until this afternoon.

I arrived home this afternoon, began to use the mouse but it is not responsive. It had newish batteries only a week old but I took them out, rolled them around, replaced them with new batteries, etc. I was able to use the mouse; one maybe two clicks and then nothing. The red light on the bottom is on strong but the mouse does not function. I have to use the laptop pointing device which is awkward and really cumbersome to use. I miss my mouse.

Do you have any suggestions on what may have happened and how to resolve the problem?

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