Question about Western Digital Passport 320GB External USB 2.0 Hard Drive

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Wd external hard disk and lenovo s10 notebook problem

I have a wd 320gb external hard disk, when i plug it to my lenovo s10 notebook it auto run then i open the files but i encountered an error. (windows.exe) error then my laptop stop working i will wait for how many minutes then it restarted. why is it like that? i hope you can help me... do i need to install driver for external hard disk? my laptop is new so i think i need to install something like that.

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This is due to virus or malware. it is possible that it is present in hard disk. whenever you tries to open the file, at that time the virus get activated and creats error.........for this you need to install the latest updated antivirus. but some antivirus are worthless. so i recommend you to use quickheal antivirus and scan the hard disk

Posted on Jun 20, 2009

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Posted on Jan 02, 2017

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Apr 14, 2011 | Western Digital Passport 320GB External...

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My Ovation 320GB external hard disk is not showing on the computer when I plugged in although the red light is on. There's a sound from the disk but after that while it just remain quiet and nothing...


I would try to plug it into a different USB port on the computer or try and see if it works on another computer. It could be that the computers USB port is no longer working or that the drive has failed.

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My 320gb external hard drive has stopped working. I have used it alot with my laptop, but i hadnt used it for about a month. when i plugged it in it said it needs to install device driver software, but it...


Try connecting it to a different USB port on your computer.

Try connecting it to a different computer.

If the problem persists, either:

* the USB cable is damaged,

* inside the enclosure, the disk-drive is not functioning
(although the lamp indicates that it is getting electrical power)

* inside the enclosure, the USB-to-disk-drive adapter has failed.

If the warranty is still valid, W.D. will replace it, at no cost to you.

If the warranty has expired, W.D. has a "Customer Loyalty" program; buy a new unit from their web-site, and you can get a discount, as a previous customer.

Or, open the enclosure, and remove the disk-drive, and temporarily connect it as a "slave" disk-drive in a desktop computer, to see if it is working at all.

Or, buy a new, compatible, disk-drive, and mount it into the enclosure, to make a "new" external disk-drive.

Oct 29, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

My external harddisk - WD 320G(my passport essential) can not recoginze on Window 7. Please help to slove.


First check physical connections of hard disk to your cpu. Check in 'device manager' disk drives tab. If its found check in "disk management" in that drive which file system its showing. If it shows raw partition mean your file system is corrupted. It requires remove that partition and create a new partition.

for open device manager : start > run > devmgmt.msc
for disk management : start > run > diskmgmt.msc

Aug 04, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

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Need a external CD ROM...
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3. Attach external CD ROM to S10 computer
4. Load the disk with the ISO file in the external CD ROM
5. Turn the S10 on and tap F12 a few times on the Lenovo Screen.
6. Select Boot using CD/DVD ROM
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If this solution does not work,
1. Turn off your computer (no flashing lights)
2. Press the Lenovo Care Button (aka One Key Recovery, button with an upside down arrow on it)
3. Select System Recovery.
4. Recovery from factory default settings.

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1 Answer

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Hope this solves your problem.

Jan 12, 2010 | Western Digital Passport 320GB External...

1 Answer

External Hard Drive will not show up. Tells me to format it.


I have a Western External Hard Drive 320 and when I plug it in the computer will recognize it and allow me to access my files but after a short while if I go to click on a file t open it the WD 320 will click off for a minute and then reappear in the auto run mode.

Jun 20, 2009 | Western Digital Passport 320GB External...

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