Can the weather, ie, heavy clouds stop your tomtom from picking up a good signal, most of the time my tomtom works well, just now and then it will go a little crazy, like last night for a while, but then later in the evening was working better, we did have some heavy clouds last night...
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Not sure if this will help you or not. GPS needs a clear line of sight, tall buildings, bad spot in your car or on your dash, weather conditions and pink elephants all will interfere with the GPS signal. Keep the unit low and as far forward as you can so that it has the best chance for signal. Best position i have found is 3-4 inches above the heater vents on the dash and directly in front of you since this is the spot that is generally unobstructed by anything. One final thing, sometimes you have to shut them down start driving then turn it on, they do sometimes lock themselves up and out of things. Don't know how or why but it does happen. See pink elephants for better results. Hope this helps
First of all it's suppose to be a 1 year warranty, at least it is here in Australia.
My GPS stopped working recently, after trying to install updates, I found that by resetting the factory settings it started working again. This may help, but mine was not knocked though, so you may have damaged the antenna.
Signal Fade And Loss ~ Important, especially during winter!
Keep in mind that satellite broadcasts occur directly from fixed satellites in space to users. UPLINKS TO that satellite can happen from almost anywhere in the world! This includes broadcasts from remote studios, satellite vans and trucks.
Even signals from the main providing studios are susceptible to weather conditons even tho they have huge, high-gain transmitting dishes!
Weather is a major factor for both the uplinks and downlinks! Storm clouds can block the signals anywhere in the signal path(s). Rain clouds do too ~ even if it's not raining yet. Water-laden clouds make some of the BEST signal attenuators.
So one may have a gorgeous day in San Diego (let's say), but storms back east could trash satellite reception at his location and potentially everywhere else!
As you know, weather conditions all over the US are changing constantly with many severe storms occurring this past week and during any winter. In fact this week there was total signal loss on several satellites and I suspect storms back east were a big factor.
So it could have just been issues of timing for you. The UPLINK had intermittent problems with signal paths semi-crippled by weather... YOUR weather was CLEAR, but your reception was far from problem free ~ only because of weather problems elsewhere.
If you see intermittent satellite reception do check out the weather... especially back east.
You need to connect TomTom to a computer and run their 'TomTom Home' program. Let it check for updates. It will download a file called "QuickGPSfix data". This file updates your TomTom with the latest satellite positions and ensures your TomTom will find its coordinates very quickly after switching on. A new file can be downloaded at least once a week. Generally, the longer you left it since downloading this file, the longer it will take to find its coordinates (ie. find a signal).