Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Had my book 500gb hard drive for less than a day, same problem, no recognition and no blue light, lost my music backup. Not impressed.

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  • fudgster May 11, 2010

    Are you using Windows Vista? Did you try it out on a different computer?

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Cheap power supply provided, died on the first day. Contacted ebuyer and they sent me a better quality, replacement power supply the next day.

Posted on Jun 28, 2009

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Posted on Jan 02, 2017

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My Transcend StoreJet 500GB harddisk is not being detected on my Mac. The blue light keeps flashing.


If you are using the USB "Y" cable that has two male ends on one side then ditch it and try a regular usb cable. Regular being a cable that is USB to USB mini, one that as short as possible e.g. 36 inches or less. This solution is what solved my problem, so simple :)

May 30, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

I have the eGo helium portable hard drive (compact edition, usb 2.0 500gb) i'm using it on my HP laptop...how do i get it to just backup my itunes music, videos and tv shows---do you not just drag it and...


you can cut and paste or just copy the media to the external hard drive. and copy it back if the data is ever lost from your computer, also you can have iTunes use the external hard drive to get media from. So you can free up valuable space on your pc's hard drive by just cut and pasting the iTunes folder to it.

Jun 18, 2010 | Iomega 500GB eGo Helium Portable 500 GB...

1 Answer

Software not finding drive


open My computer
do you see a drive othe than the c drive and cd rom?

Mar 07, 2009 | Western Digital My Book Essential 500GB...

1 Answer

WD my book 500Gb probs


Hi wnckevin,

Have you tried goggling for data recovery software. There are a lot of free ones if you had that to your search. But, I've used several paid for ones that worked. I'd try to trail versions to download and first see if can read the drive. If it can't the next thing I would do, is to dismantle the case around the hard drive, and take out the physical hard drive and switch the back pins to Slave, and add it to your computer. (make sure you have your main drive as Master) Then as a slave drive you have a lot more options to recover data.

Good Luck
Mark

Jan 31, 2009 | Western Digital My Book Essential 500GB...

1 Answer

Drive Installation


Yes, you can just install your software and the drive but its best that you register immeidiately. They have decent customer service where they will replace you broken drive with a new one, if it dies...that happened to my first My Book Pro Edition drive...so be careful...if you are rich and can afford 1000 to have your lost data recovered, then fine. Im not rich and cant afford that so i lost ALL my data (500 gb) on my first drive. Because I registered it, I got a free drive four or five days later, if you have a credit card. Then i shipped them my old drive. Unfortunately, my new drive was fine for a year and died yesterday, again, ive lost ALL my data...consider making an additional backup of things you really NEED. Spending a 100 dollars just for that kind of back up is much cheaper than 1000 to recover the entire drive. Hope that helps. CJ Plourde

May 30, 2008 | Western Digital 500GB My Book World...

1 Answer

No motor sound


Can you say , WARRENTY , I knew you could :-)

May 02, 2008 | Western Digital 500GB My Book World...

1 Answer

Essential 500GB isn't recognized by XP


What do you have them plugged into?

Make sure they are actually plugged into their power supplies.
(I know it sounds silly, but it's sometimes forgotten.)

Also check the power switch on the back of each drive. Press it to power on the drive.

Mar 29, 2008 | Western Digital My Book Essential Edition...

1 Answer

Wd external drive screw up


try removing the hard drive from the external enclosure and connecting it to your pc, this way you should be able to retrieve the files from the drive and then reformatting it may fix it and allow you to put it back in the external enclosure.

Dec 31, 2007 | Western Digital Caviar WD2500BB 250 GB...

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