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Nancy Mion Posted on Apr 24, 2014

Media tray empty

When I try to send a document to print from my iMac to my Brother Printer the printer icon on iMac indicates "media tray empty" and the printer will not print. What do I do?

1 Answer

Sandy

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  • Contributor 13 Answers
  • Posted on Apr 24, 2014
Sandy
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Joined: Dec 13, 2011
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Printer is not sensing the papers.Try and re-load the papers a few times

5 Related Answers

checkitright

CheckitRight

  • 1363 Answers
  • Posted on Jan 24, 2008

SOURCE: Computer Printing Problem

I'm assuming this is on a network printer.
1- try resetting the machine ( did not specify the model or make)
2- does it have the correct IP and gateway
3- try restting the PC and port

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Anonymous

  • 44 Answers
  • Posted on May 12, 2009

SOURCE: "490: MP tray is empty" message when trying to print labels from Word 2003

The MP tray referred to is the Multi Purpose tray and is located at the front of the printer. To access it, you need to find the 2 indentations at the side of the front feed assembly and pull them towards you. this then gives access to the MP tray. Don't forget to press the blue button after loading the paper. Your user guide/manual will give clear instructions and pictures. It may also be called manual feed tray. Once loaded with the correct paper press the online button and printing will start.

Betino Mih

  • 19 Answers
  • Posted on Aug 06, 2009

SOURCE: MP tray empty?

MP Tray = manual tray
Change properties from your driver (change the tray)

Anonymous

  • 71 Answers
  • Posted on Nov 04, 2009

SOURCE: printer indicates catridge error

we need to perform a reset, it will take the pritner to the factory settings and this may help you,
the process of reset goes like.
unplug the power cable from the pritner >
then press and hold down the # key and 6 key >
while pressing and holding these keys plug in the power cable back into the printer and wait for 20 secs and then release the buttons..
after this the printer will re-initialize and this might take few minutes.. so wait untill it finishes and follow the onscreeen instruction as well.(if any)

A

Anonymous

  • Posted on Dec 16, 2009

SOURCE: HP business inkjet 1100

This very simple solution works on my Business Inkjet 1100.
1) Turn the printer off, then back on, to clear the error.
2) Set your computer's clock back to a date prior to the cartridge expiry date.
3) Print something, (any documents will do).
4) Set your computer's clock forward to the correct date and the printer should still print, and ignore the expired cartridges.
My 1100 re-checks the cartridges and dates occasionally, but not frequently (it has been about two months between checks) so you might need to repeat this process every two months or so until you have used up your expired cartridges.

This solution is much easier than dismantling the printer and changing/removing wires!

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0helpful
1answer

HOW TO TAKE BROTHER PRINTER OFF OF MANUAL FEED OPTION

Hi there!
The message that ask you to manually feed the paper will appear if you have recently printed on a different type of media.
Does this happen from only one application like Microsoft Word? If it does try printing a test page or a document from other application like Notepad or Wordpad.
If the same issue occurs go to the Printers folder (under control panel) then right click on your Brother printer icon, left click on Properties, click on Printing Preferences and make sure that Tray 1 is selected for the tray, Plain paper for paper type. If changes have been made make sure to click on the apply button to apply the changes.
If it only happens to one application like Microsoft Word. Click on File ( or the orb icon on the upper left hand corner) then Print, then Print again click on Printing Preferences and make sure Tray 1 is selected and Plain Paper.
Hope this helps! Thanks
1helpful
1answer

How to solve 'error S01'?

1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).
1helpful
1answer

We haven't been using this long and it has been great, suddenly getting an error -load paper in the MP tray? out of the blue

Most probably either someone requested manual feed, or someone tried to print a document, which has a different page size that usual (or perhaps envelopes or something), so it is asking for this special-size media to be fed into the manual/multipurpose tray.

Just put some paper in the MPT and investigate whose documents require this special atention, and perhaps find out why is this person sending non-standard print jobs.
0helpful
1answer

Paper feeds, but won't print. As far as I can tell there is ink.

Ensure the Paper Tray is Not Overfilled Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray Adjust the Printer Paper Guides Adjust the paper guides to fit the size paper being used (Figure 1). The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides. Locate and Remove Any Obstructions Inside the Printer and Input Tray Open the front cover and make sure the kickstand (if there is one) is engaged. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects. Close the cover. Remove all paper from the input tray. Inspect the input tray for any obstructions. Remove any visible obstructions. Reinsert the paper. Determine if Multiple Sheets Are Fed at Once From the Paper Tray or ADF Determine if multiple sheets are fed at once from the the paper tray or Automatic Document Feeder (ADF). Verify the print media installed is compatible with the printer Clean the ADF Paper Feed Roller Disconnect the AC power from the printer. Open the cover of the Automatic Document Feeder (Figure 1). Figure 1: Raise the Cover of the Automatic Document Feeder Using a damp paper towel, gently wipe the rubber roller to remove any ink or paper debris (Figure 2). Figure 2: Paper Feed Roller on the Automatic Document Feeder Close the cover and reconnect the power. Reseat the Dell Printer Power Adapter If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a Dell? inkjet printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends. If the printer queue icon is showing in your system tray (by your clock), you may have documents that are paused for printing. To resume printing a paused document: Double-click the printer queue icon to check document status of the active printer. Right-click on any documents that show Paused under Status, and then click Resume in the drop-down menu. Try a Different Type of Print Media Many image quality and paper feed issues are caused by the type of print media being used. Try a different type of print media that is specifically made for this printer. Replace the printer.
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I have a brother hl-5250dn with an extra tray for legal size paper. I have a problem printing loan documents sent via swiftview or elynx. I can only print on letter pages or legal pages but not both and...

Sounds like your secratery's printer is set to ignore paper mismatch errors. It depends on the setting you have in your driver. Can you set your driver on your printer to ignore paper mismatch errors. If not when your printer errors, just try hitting the go button and it should print the document any way.
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My Brother MFC 440CN will not print

printer 440cn does not print. you call the printing option and the printer icon star jumping for a while then stop.I then open the printer queue and it is empty. I am running mac OS 10.58 in my Imac
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Print not working on my brother MFC-665CW

Do you have several attempts showing in your print que? Go to control panel, then printers, the double click on your Brother printer icon. See if there are documents stacked up. If they are, Windows will not send anything to the printer until all documents are printed in order. I hope this fixes your problem. Thanks for using Fixya.com
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Paper size won't print

First customize the paper size in the Page Setup. Secondly when you send command for print, change the paper size to custom size from the Printer Properties and click print. On the other hand, you can select the paper size from the printer's menu itself after sending the print command. Please make sure that the right driver of the printer is installed on your computer.

Hope it will help and fix your problem.
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Brother HL-1440

(blinking every 5 seconds) Toner Low Indicates that the toner cartridge is nearly empty. Purchase a new toner and have it ready for when Toner Empty is indicated. (solid) Toner Empty Replace the toner cartridge with a new one. User's Manual is available at the following location: http://www.brother-usa.com/Data/Documentation/Printer/User/UM_HL1440_1450_1470N.pdf Hope this helps.
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