Question about Epson Stylus Photo R340 InkJet Printer

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Dvd/cd tray same problem as others posted here

Worked perfectly last week. This week have urgent job to complete keeps rejecting tray, with error msg tray not loaded properly and tray is jammed. ried everything possible to get it to work.

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  • barbara_gibs Jun 22, 2009

    Thanks for reply. Seems like your CD tray set up is different. I have spent untold hours trying all sorts of ways to get it to print. I have spoken to Epson Tech support, advising them that I have noticed that there are a lot of people who have had the same problem as me with this model. He was very good and was unable to deny this. I've just bought a 'quality assured' R285 for a very cheap prive with a year's warranty. Give me time to find best machine for printing to CD/DVD.

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My experience (with the R280) MAY have some relevance.It turns out that, should you turn the printer power on WHILE the output tray is in the upper (DVD/CD) position, you get an undocumented pattern of error lights, error message, and no ability to print. The cure (for the R280) is: just move the tray to the lower position and leave it there long enough for the printer to complete its power-up cycle and initialization, after which the green POWER light will be solidly on. Then you can shift the tray to the upper position for DVDs, or go ahead and print on paper where it is. Epson "technical" "support" people all deny that this is the way it works, and they want me to return the printer for replacement. I have confirmed the behavior on TWO different R280s. They also deny that their CD-Label software scatters "CDLabel.alb" files whenever you load a photograph as background, but that's another issue, and fortunately non-fatal.

Posted on Jun 20, 2009

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CD/DVD Tray open; Close Tray to print


This solution is taken from the HP website.

Follow these steps to print on a CD or DVD.
  1. Make sure that the CD/DVD tray is completely closed (completely inserted into the product).
    NOTE: Make sure that the side of the tray that holds the CD/DVD is inserted into the printer first.
  2. In HP Photosmart Essential, click the Print tab.
  3. Click Printer Settings and then click Advanced to open the printer properties.
  4. In the properties, click the Features tab.
  5. In Paper Type , select Printable CD 120mm .
  6. In Source , select the CD/DVD tray .
  7. Save the settings and then again attempt to print on the CD or DVD.

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Epson stylus r1800 problem with printing on cd/dvd


Try this :

Disconnect the printer from the computer.
Turn it off & make sure the CD/DVD tray is closed then turn it back on.

***

Here's generic instruction for you:

If you are receiving an error pertaining to the CD TRAY NOT BEING INSERTED CORRECTLY, please do the following:

Recommendations:
-Don't force the CD/DVD tray into the printer.
-Make sure your printer is powered on, and the output tray is in the upper position.
-Please ensure there is at least 3 inches of space behind the printer, or the CD tray may eject.

Included, are the correct CD/DVD loading instructions. Please follow the instructions below:

CD/DVD LOADING:
1. Ensure the printer is powered on. Remove any paper from the sheet feeder.
2. Push in the paper support extension on the printer, and close the paper support.
3. Push in the output tray extensions, but leave the tray open.
4. Lift the output tray. Place one hand on the top of the printer, and pull up on the output tray until it stops. Lay the tray down in the upper position.
5. Place the CD or DVD into the CD TRAY with the white (or printable) side facing up. Note: To print on small 8cm CDs, please place the small CD ring on the tray first, then place the CD inside the ring.
6. Slide the tray into the tray guides located in the output tray. Push in the guide until the arrow on the tray matches up to the arrow on the tray guide.
7. Press the PAPER button to load the CD/DVD into the printing position. The CD is correctly loaded when the printer's POWER button stops flashing.

General tips for CD and DVD printing:
-Burn data/video/images onto CDs or DVDs before attempting to print on them.
-Do not use thermal-printable or regular CDs or DVDs in the printer.
-Moisture or fingerprints on the printable surface of the CD may cause marks or smearing to appear after printing.
-All printable inkjet media is different. Some surfaces will absorb ink better than others. If output appears banded, faded, or streaky, print a Nozzle Check pattern to confirm that all colors of ink are printing completely. If the ink does not completely dry or smears after 24 hours curing time, you may need to use the Epson Print CD tools to adjust (lower) the print density.
-The only supported resolution for CD/DVD printing is 1440 dpi (aka "Photo")
-Borderless printing and printing on the "inner circle" (plastic around central hole) of CDs is not supported.
-Do not use the "print preview" feature provided by the Epson printer driver as it will only show the image on a blank field and does not offer a clear indicator of where the image will print.
-The Epson Print CD software works best with JPG images and may not import some TIFF images.

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