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Posted on Jun 20, 2009
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Microsoft ISATAP Adapter is reporting

Having just run a System Diagnostic I have received the following message:

Microsoft ISATAP Adapter is reporting "tv_ConfigMgrErr31"

I have no idea what it means, if it is a problem or what I need to do about it. Any help would be much appreciated.

Nina

1 Answer

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  • Master 4,090 Answers
  • Posted on Jun 20, 2009
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If you have recently installed a device that allows TV to be seen on your PC this is where the problem lies. Maybe it's not connected and should be.

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0helpful
1answer

Need new download of ISATAP drivers

Greetings,

On a Windows Vista-based computer, the Microsoft ISATAP adapter appears with a yellow exclamation mark (!) next to it in Device Manager.
You can safely ignore this error message. This error message does not indicate a problem with the adapter. The adapter will continue to work correctly.
Check out this article for more information on this:
http://support.microsoft.com/kb/932520
If this is still not working,
First try to reset Winsock from command prompt, this will reset all the Network components to default:
Click on start, type CMD,'Right click and Run as Administrator'.
At the command prompt type:
netsh winsock reset catalog
In such a case, I suspect this problem to be caused by network adapter missing or corrupt. Please firstly reinstall the driver for your wireless network adapter. Then try to reinstall Microsoft ISATAP using following steps:
1.In Device Manger, right-click the item of Microsoft ISATAP and select Uninstall.
2.Still in Device Manager, click Action and select Add legacy hardware.
3.Click Next, and select Install the hardware that I manually select from a list (Advanced), click Next.
4.Select Network Adapters and click Next.
5.Select Microsoft in left panel and Microsoft ISATAP Adapter in the right panel.
6.Click Next and finish the remaining wizard.
In such a case, I suspect this problem to be caused by network adapter missing or corrupt. Please firstly reinstall the driver for your wireless network adapter. Then try to reinstall Microsoft ISATAP using following steps:
1.In Device Manger, right-click the item of Microsoft ISATAP and select Uninstall.
2.Still in Device Manager, click Action and select Add legacy hardware.
3.Click Next, and select Install the hardware that I manually select from a list (Advanced), click Next.
4.Select Network Adapters and click Next.
5.Select Microsoft in left panel and Microsoft ISATAP Adapter in the right panel.
6.Click Next and finish the remaining wizard.


Hope this helps you to solve the issue. Please do vote or provide feedback on this solution, your response will be appreciated.

Thank you and Kind Regards
Gowtam R
FIXYA Solutions Engineer.
0helpful
1answer

ISATAP Code 31?

receive error code 31 if the device driver is not updated.

As you have already updated the device try reinstalling the device driver and check if that works, if that does not resolve the issue you may ignore the error message, below link will you go more information related to this issue:

On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP adapter appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
http://support.microsoft.com/default.aspx/kb/932520

Steps to uninstall and reinstall the device driver:

Uninstall and reinstall the device from device manger. Steps to uninstall the device:
i. Click Start, type devmgmt.msc and press enter.
ii. Locate Microsoft ISATAP Adapter device
iii. Right click on the device and select uninstall
iv. Restart the computer for the changes to happen

Uninstall and reinstall the adapter from Program and features. Steps to follow
i. Click Start and choose Control Panel
ii. In Control Panel double click on the "Programs and Features" icon.
iii. Here you can find all the programs and items which are installed in Windows Vista.
iv. To remove adapter click once on the program and then click on Uninstall/Change and follow the prompts.


hope this helps

1helpful
1answer

Microsoft ISATAP Adapter This device is not working properly because Windows cannot load the drivers required for this device.

ISATAP is Microsoft trying to allow IPv6 to function over an IPv4 infrastructure, however, it was released extremely prematurely, and as a result, doesn't like to work, or install. According to Microsoft, your computer should continue to function without ISATAP functioning,and the error message may be ignored. However, if you believe that this may be causing you some problems, then you may navigate to the device manager ( Start > Control Panel > Hardware and Sound > Device Manager ) from this window, see if you can find ISATAP adapter and 4TO6 adapter, right-click these, and select "Disable" NOTE: this may cause Internet Explorer and Windows Mail to run slower and have a few errors.

I hope this helps!
1helpful
1answer

Microsoft ISATAP adapter #2

.
Disconnect your device and any other external devices.
Re-boot the machine in safe mode and check the device manager for flags.
If you see other devices or flags, red or yellow, remove them.
Re-boot the 6000 and allow unit to run a normal boot.
Check device manager again for flags.
If you are running VISTA, type msconfig at search and in center of page, look for add or remove programs. Highlight and hit the lunch button.
Find your TV tuner program and remove it.
Close out the utility and reboot the system.
Check your device manager again for flags.
If OK re-install hardware and drivers.
Reload the program. If you still have problems, check microsoft for updates under drivers

0helpful
1answer

EXCLAMATION MARK IN THE DEVICE MANAGER

Hi,

Regarding the Microsoft ISATAP Adapter error, you can ignore it safely. Please refer to the following link:

On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP adapter appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
http://support.microsoft.com/kb/932520/en-us
28helpful
8answers

Re-install microsoft isatap adapter

reinstall windows vista and when it comes to a screen that says repair new os or boot you want to hit repair this will initialize vista program to install back in what has been taken out and go threw instructions and follow them till completly done
0helpful
4answers

Need Microsoft ISATAP device reinstalled

sone ideas: - is there another machine with similar hardware? maybe export part of the registry from other machine to this one - system restore? - check drivers on acer site, maybe find similar driver, or known issue - check other support forums (google) the error - check microsoft, check intel for known issues
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