Question about HP DesignJet 3500cp InkJet Printer

Open Question

Hp designjet 2500cp 010023 000000001 error code fix

When initializing hp 2500cp printer an error code 010023-0000001 appears on dislay. manual indicate to check x-encoder and optical cable for damage. Please provide steps to do this.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

freetek
  • 5568 Answers

SOURCE: I displaced the encoder strip on an hp Photosmart

Typically, HPs have one fixed hook for the hole at the end and for the other end, a spring steel piece with a hook. Take a good look at the carriage; it will have a vertical slot, located toward the innermost part of it through which he strip needs to pass. Either take the strip (clean it gently while it's out), push it through the carriage while it is centered and look along its possible path for the hook arrangements. I don't know your particular printer but some of them require removal of the case to access those points. If you have a longish tweezer, you may be able to fish it into place (using a flashlight) anyhow. Be sure to fasten the spring-end first since the fixed end will not give and you risk tearing the mounting hole otherwise.     

Posted on Apr 22, 2009

  • 123 Answers

SOURCE: designjet 2500cp error 010036 00000100

Hello. You probably have a worn out trailing cable. The manual says:

System Error: 010036 (see next page for 010036 0000XX00)
Problem Description: ADC Test Failure in the Main PCA.
Corrective Action: Try the following:
 Switch the Printer OFF from the back and
then disconnect the Trailing Cable from the
Electronics Module. Switch the Printer ON and
see if the Error Code now changes to “010037”.
If the error code remains as “010036”, replace
the Electronics Module �� page 8-6.
 If the Error Code changes to “010037” then try
the following:
Make sure that the Trailing Cable is
connected correctly.
Replace the Trailing Cable �� page 8-36.
Replace the Carriage Assembly �� page 8-42.

The manual can be downloaded at: www.lpscomputer.com/ec/manuals.htm

Posted on Apr 29, 2010

brett207
  • 231 Answers

SOURCE: Designjet 2500cp error 010036 00000100

This can be caused by a faulty electronics module, trailing cables, printhead carriage assembly, or ANY of the stepper motors.

try this...

Switch the printer off from the back, and then disconnect the trailing cables from the electronics module.
Switch the printer back on.
If the error code changes to '010037'
If the error stays as 010036, change the Electronics Module.
If it is 010037, replace the trailing cables, then the carriage assembly.

Trailing Cable Part No. C4704-60015
Electronics module Part No. C4723-60114

Good luck!

Posted on Apr 30, 2010

seeker5211
  • 1089 Answers

SOURCE: Hi, In the office we

It is a PPS system failure(Pen to Paper Space).
Turn power off and pull the plug from the wall outlet.
Reconnect and power on.
In the Diagnostics perform the Scan Axis PRS diag test.
If it still fails a tech is going to have to look at it.

Sorry, but this may need parts replaced. A print mech board or the PPS solenoid.

Posted on Mar 26, 2011

vinay229229
  • 1121 Answers

SOURCE: hi, when booting my hp designjet

1.Chech trailing cable, any damage/continuity failed... replace
2.Carriage PCA might be faulty..replace
3.Main PCA..replace

Posted on Sep 06, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I reset or replace ink cartridges for hp designjet 2500cp


if you deal with accredited ink supply shops you will not have that problem either on line or in a shop
accredited shops have phone numbers and addresses that you can check up on

Aug 09, 2016 | HP HEWC1806A - C1806A Ink

1 Answer

HP DesignJet Z6100 Error 43:10


Hello. The error message indicates a vacuum fan failure. The problem can be solved by replacing the Vacuum Fan Assembly.

Q6651 60286 HP Designjet Z6100 Vacuum Fan Assembly

The service manual with instructions can be downloaded from: http://www.lpscomputer.com/collections/designjet-z6100-parts

Jul 22, 2014 | HP Designjet Z6100 InkJet Printer

1 Answer

Hp designjet 500 with error code 02:10 can firmware be reloaded?


the error code gives :
Carriage failure. The possible cause could be:

The Carriage PCA is not compatible with the rest of the Printer.
The Carriage ASIC has problems initializing.
The +2.5V reference voltage generated in the Carriage PCA is out of range.
One of the Carriage ASIC's cannot be found within the Serial Bus that connects the Electronics Module to the Carriage.
One of the Carriage ASIC's did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly.
Go To Below official Hp Printer Page For Your problem, DesignJet 500 error 02 10 Print Head HP Enterprise Business Community

Feb 24, 2014 | HP DesignJet 500ps (42 in.) InkJet Printer

3 Answers

Cannot find driver for my 750c for windows 7 how can l install my 750c to windows 7


There are free software you can download for this designjet 750c by finding at websearch like yahoo.com or msn.com. Just type the driver name for this printer and you can download it for free. Most of the printer driver now can be downloaded online with free cd key. Just let it try. or Maybe the printer you are installing is not compatible with windows 7. try to read you printer's user manual.

Nov 11, 2010 | HP DesignJet 750c plus InkJet Printer

1 Answer

Designjet 2500cp error 010036 00000100


This can be caused by a faulty electronics module, trailing cables, printhead carriage assembly, or ANY of the stepper motors.

try this...

Switch the printer off from the back, and then disconnect the trailing cables from the electronics module.
Switch the printer back on.
If the error code changes to '010037'
If the error stays as 010036, change the Electronics Module.
If it is 010037, replace the trailing cables, then the carriage assembly.

Trailing Cable Part No. C4704-60015
Electronics module Part No. C4723-60114

Good luck!

Apr 29, 2010 | HP DesignJet 2500cp InkJet Printer

1 Answer

Designjet 2500cp error 010036 00000100


Hello. You probably have a worn out trailing cable. The manual says:

System Error: 010036 (see next page for 010036 0000XX00)
Problem Description: ADC Test Failure in the Main PCA.
Corrective Action: Try the following:
 Switch the Printer OFF from the back and
then disconnect the Trailing Cable from the
Electronics Module. Switch the Printer ON and
see if the Error Code now changes to “010037”.
If the error code remains as “010036”, replace
the Electronics Module �� page 8-6.
 If the Error Code changes to “010037” then try
the following:
Make sure that the Trailing Cable is
connected correctly.
Replace the Trailing Cable �� page 8-36.
Replace the Carriage Assembly �� page 8-42.

The manual can be downloaded at: www.lpscomputer.com/ec/manuals.htm

Apr 28, 2010 | HP DesignJet 2500cp InkJet Printer

1 Answer

I am gettin a error 070104 055300E9


This is a firmware error. Possible causes are corrupt image file or defective firmware. Try other print files. If some work, then some are corruped. If none work, replace the firmware. Call 800-959-1575 for firmware.

Feb 08, 2010 | HP DesignJet 2500cp InkJet Printer

1 Answer

Printer head contact error.


no. sorry Rick but i think you really need to replace the carriage assembly, if you can find one. these printers are aged. hope this helped you.

Apr 26, 2009 | HP DesignJet 2500cp InkJet Printer

1 Answer

Hp designjet 1050c printer displays a system error


Hi,
Printhead failure this is.

Turn the printer on.
Following initialization,
use the Down Arrow key to scroll to the Ink system menu icon and press Enter.
NOTE:If the error code appears during initialization press the Enter
key to allow printer to complete the rest of the initialization process.
Scroll to Replace Printheads and press Enter.
The printer should now move the carriage to an accessible position.
Open the top cover.
Remove all four printheads.
Turn the printer off using the main power switch located on the back of the printer.
Turn the printer on.
Following initialization, insert one printhead at a time, starting with the black printhead.
Determine whether or not the printer accepts the printhead.
Turn the printer off and repeat steps for each of the printhead.
Replace the failed printhead.

Hope this helps
Regards

Apr 17, 2009 | HP DesignJet 1050c InkJet Printer

Not finding what you are looking for?
HP DesignJet 3500cp InkJet Printer Logo

Related Topics:

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...