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System error e021

This error message keeps coming up. What does it mean? How can I fix it?

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Posted on Jan 02, 2017

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clusterfx
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SOURCE: Service Call e021

I believe that is a dirty sensor error message.


E021. Transfer Belt Cleaner Contanct/ Rease Problem.
Cleaner pressure flapper solenoid, Belt cleaner detect sensor, engine PCB.

Posted on Feb 23, 2008

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bilua
  • 102 Answers

SOURCE: I am getting a System Error E021, what does this

Hi,
In my home office this error message came up, E021. I opened the Printer cover, closed it, unplugged and replugged and got a Paper Jam message. I removed the paper jam and did the cover/plug routine. Now I have a message CHECK PRINTER OPEN AND CLOSE COVER. But I can't find anything wrong! I have been searcing for an explanation of the error message online, but haven't found that either. my printer may be infested by aliens.
The best advice I can give is to reseat the various parts (drum and toners).

Thanks

Posted on Aug 17, 2009

  • 1 Answer

SOURCE: system error e021

In my office this error message E021 came up today,too. So I called customer service to solve this problem.Operator advised me to shut off the power suply with pull out source plug about 5 minutes,after that, put plug in socket again.
If error message E021 still comes up,it needs repair(fix) by cannon support because of breakdown.
gambatte!!(^^)/

Posted on Oct 07, 2010

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1 Answer

When i turn on the copier, the screen comes on as normal, then error e021-0101 comes on screen


Most Probably Your Black Color Developing asssembly is overloded with excess black toner and might not be rotating. Check it

Feb 03, 2013 | Canon CLC 1180 Copier

1 Answer

Please I have canon copier IR3170C but it has been giving me this error code E000021 - 0001 any time i on the machine and it is being boot. Please help me out. thanks


getfile.asp?rid=1258 May 8, 2006 getfile.asp?rid=3215 Product : imageRUNNER C3100 / C3170 Title : E021-000x Error Code Error :
E021-000x Error Code: Developing rotary does not rotate and abnormal noise comes from motor.

E021 can be displayed when an error occurs in the developing rotary.
The detail codes are:
0001: The developing rotary home position cannot be detected.
0002: The intervals of flag detection during rotation is too short or long.
0003: The sensor does not detect the flag when the developing rotary stops at development point

As a result of inspection, it was found that the DC Controller PCB was unable to control the motor because it was faulty.

Workaround :
1. Check whether or not the developing rotary receives any physical load.
Rotate the developing rotary in a counterclockwise direction by hand to see whether it rotates smoothly. If any abnormality is found, eliminate the root cause. No problem is found, go to the Step 2.
2. Make sure that the connectors are securely fitted between J313 on the DC Controller PCB and the Rotary Motor (M8) or there is no pinched wire. No problem is found, go to the Step 3.
3. Replace the DC Controller PCB with a new one. If the symptom still recurs, go to the Step 4.
4. Replace the Rotary Motor with a new one.
DC Controller PCB: FG3-3846-030
Rotary Motor: FM2-0080-000 Canon USA, Inc. Systems & Technical Support Division

Jan 20, 2011 | Canon Office Equipment & Supplies

1 Answer

Error code E021


I think that E021 is caused by the rotating unit not rotating or the sensor that detects the rotation is not working. check to make sure that all the colour units are in correctly and not stopping the rotation or maybe something else obstructing it.

Oct 15, 2010 | Canon LBP 2410 Laser Printer

3 Answers

System error e021


In my office this error message E021 came up today,too. So I called customer service to solve this problem.Operator advised me to shut off the power suply with pull out source plug about 5 minutes,after that, put plug in socket again.
If error message E021 still comes up,it needs repair(fix) by cannon support because of breakdown.
gambatte!!(^^)/

Apr 28, 2010 | Canon imageCLASS MF8170C All-In-One Laser...

2 Answers

Error message 35 Hi brivis ducted heating


I had the exact same problem and called 1300brivis. They told me that the error means the thermister needs to be replaced. My unit is also out of warranty but they are still going to come out and fix it.

Apr 12, 2010 | Heating & Cooling

1 Answer

I am getting a System Error E021, what does this mean?


Hi,
In my home office this error message came up, E021. I opened the Printer cover, closed it, unplugged and replugged and got a Paper Jam message. I removed the paper jam and did the cover/plug routine. Now I have a message CHECK PRINTER OPEN AND CLOSE COVER. But I can't find anything wrong! I have been searcing for an explanation of the error message online, but haven't found that either. my printer may be infested by aliens.
The best advice I can give is to reseat the various parts (drum and toners).

Thanks

Aug 17, 2009 | Canon imageCLASS MF8170C All-In-One Laser...

1 Answer

Canon C2100 copier going into a E021 error code and display says drum yellow


Make sure you have the developers correctly installed ... E021 means you have a rotary error.....

Jun 27, 2008 | Office Equipment & Supplies

1 Answer

F61 error message


NEED TO CHECK YOUR FANS AND THEN UR AUDIO STAGE.

Mar 27, 2008 | Audio Players & Recorders

2 Answers

Service Call e021


I believe that is a dirty sensor error message.


E021. Transfer Belt Cleaner Contanct/ Rease Problem.
Cleaner pressure flapper solenoid, Belt cleaner detect sensor, engine PCB.

Feb 23, 2008 | Canon imageCLASS C2100 Laser Printer

1 Answer

Service require E008


E008. Is a Main Motor Problem.
Main Motor, Engine, power unit

E021. Transfer Belt Cleaner Contanct/ Rease Problem.
Cleaner pressure flapper solenoid, Belt cleaner detect sensor, engine PCB.

Make sure inside on unit, has no toner spilled in it.

Feb 14, 2008 | Epson AcuLaser C1900 Printer

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