Question about Creative Labs Creative Webcam

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Creative Webcam simply will not work.

I recently performed a system recovery which has been causing problems. Despite installing the updated drivers for my Creative Webcam (PD1170) no software will recognize the webcam is plugged in. The operation led is lit and Windows recognizes USB hardware, but that's it.

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  • rocker87 Jun 20, 2009

    At first it was plugged in, and as the driver finished installing there was a prompt to plug in the cam. So I unplugged it, and reinstalled the driver. Then I restarted, but still no working camera.

  • rocker87 Jun 25, 2009

    Ok, I couldn't find an uninstall program for the webcam, nor could I find it listed in "Add/Remove Programs" from the control panel. So I deleted the entire webcam folder to the recycle bin and dug up the install CD. I began the installation, but it's now hanging at 5% complete. Any ideas?

  • rocker87 Jun 26, 2009

    When I bring up the task manager it displays the installation as "not responding." I have no idea how to fix this, the only solution I can think of is to replace either the webcam or the computer. I'm leaning towards to latter choice.

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  • Expert
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Was you webcam pluged into you pc when you put or downloaded the drivers? some products will not work this way you must put the drivers in then hook up the device.

Posted on Jun 20, 2009

  • John Ashton
    John Ashton Jun 20, 2009

    ok try this then, uninstall the drivers again then run a search on your webcam delete all files that comes up, some products dont delete all files when uninstalled, reinstall the drivers from the disc. If cam still not wanting to run try control panel double click on "cameras and scanners" and see if the web cam is even showing up on the list, it just may be a compatitbilty issue. Let me know what happens.

  • John Ashton
    John Ashton Jun 26, 2009

    I'm not shure what would be causeing it to hangup at 5%, unless there are hidden files that is stopping it from finnishing, but realy not likely. Or its just haveing trouble creating new files, again not likely but we are talking about computers here anything is possible. The only suggestion I can give is try a search to see if there are any hidden files that might be causeing it, without being able to see what is going on and do a few things myself I'm affraid I can't much more help, sorry, gl finding the solution, again sorry I couldn't be of more help.

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  • Creative Labs Master
  • 2,130 Answers

1st You download Webcam Driver.
Creative Webcam software
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Oct 08, 2013

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Posted on Jan 02, 2017

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The Creative Webcam Instant, like other computer devices, requires driver software. Once the driver is downloaded and installed, all you have to do is connect the webcam to your computer.

Click "Start" and then go to "Control Panel."

Click on "Category View" in the left pane of the "Control Panel" dialog box if you are in "Classic View." Click on "Performance and Maintenance."

Click on "System Restore" in the left pane of the Performance and Maintenance dialog box.

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Follow the on-screen prompts to complete the driver installation.

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