Question about Dyson DC25 Vacuum

Open Question

My dyson dc 25 wand cap will not stay close

The wand would not stay down , got slammed and a horse shoe clear plastic piece with a spring on it come off from unknown .

Posted by Anonymous on

Ad

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
  • 83 Answers

SOURCE: Dyson DC-07 Hose Wand Spring Came Out. How to put back in?

You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.

Posted on Jul 30, 2009

Ad
askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: how do you put back plastic ring, half ring and

    Hi Yvonne,

    I'm sorry to hear you've had issues with your DC25 wand. It's probably best if you give our Helpline a call - if the wand has broken, we should be able to replace it under our 5-year guarantee, as long as the cleaner has been used in accordance with the terms and conditions listed in the user guide.

    You can call us free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Oct 31, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: how to use Dyson DC 25

      Hi there,

      Information on how to use the wand can be found in the user guide supplied with your machine - in case you don't have this hand, you can download a copy here:

      http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc25_uk_manual_alf_120710%20pdf.ashx

      You may also find the video below helpful.If you need any further advice on using or maintaining your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com/



      Posted on Jan 16, 2012

      SOURCE: My Dyson dc 18 slim extender wand has NO suction.

      If the floor head has suction and the wand does not, or vice-versa, the white cylinder you are referring to diverts the suction between the floor head and wand. If the flimsy plastic switch used to turn the cylinder is broken, you may need a new under carriage or just set the cylinder to wand or floor manually and use it as a one dimension cleaner. Depending on your ability, perhaps the switch can be purchases and replaced by a DIYer, but the job looks moderately difficult.

      Posted on Sep 10, 2013

      Add Your Answer

      Uploading: 0%

      my-video-file.mp4

      Complete. Click "Add" to insert your video. Add

      ×

      Loading...
      Loading...

      Related Questions:

      1 Answer

      Can't close the wand on a Dyson DC 25.


      you have to press the grey front clip to it then it will go down

      Sep 09, 2016 | Dyson Vacuums

      1 Answer

      DYSON DC 25 SHUTS DOWN UNEXPECTEDLY?


      clean all access ports up the handle. plugged somewhere.

      Aug 04, 2014 | Dyson DC25 Vacuum

      1 Answer

      The telescoping wand on my Dyson DC 25 will not retract back into the hose.


      Hi Nina, it's Jack at Dyson.

      Difficulty collapsing the wand can mean that the plastic handgrip section hasn't been correctly placed on the machine. When you replace the wand on the machine, make sure the handgrip section clips onto the main body and is down as far as it will go.

      It's also a good idea to make sure that the hose isn't twisted, as a twisted hose can create resistance as you try to collapse the wand. Remove the wand again and allow the hose to untwist itself fully before attempting to replace the wand on the machine.

      I'm confident these steps should resolve the issue, but if you would like some further guidance after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Mar 20, 2014 | Dyson DC-25 Lifetime Washable & Reusable...

      1 Answer

      Wand stuck in handle dc 25 dyson vacuum


      Hi Connie, it's Jack at Dyson.

      If you're having difficulty removing the wand from the machine, this may be because the hose was twisted when the wand was last replaced on the machine after use. This is simple to resolve following the steps shown in the video attached.

      I'm confident this will help, but if you'd like any further advice you're welcome to contact our experts directly. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US) or 1-877-397-6622 (CA).


      Feb 23, 2014 | Dyson Dc 25 Animal Upright Bagless Vacuum...

      2 Answers

      My Dyson dc 18 slim extender wand has NO suction. There is a plastic white cylinder object blocking.


      If the floor head has suction and the wand does not, or vice-versa, the white cylinder you are referring to diverts the suction between the floor head and wand. If the flimsy plastic switch used to turn the cylinder is broken, you may need a new under carriage or just set the cylinder to wand or floor manually and use it as a one dimension cleaner. Depending on your ability, perhaps the switch can be purchases and replaced by a DIYer, but the job looks moderately difficult.

      Jan 31, 2010 | Dyson DC18 Allergy Bagless Upright Vacuum

      1 Answer

      Dyson DC-07 Hose Wand Spring Came Out. How to put back in?


      You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.

      Jun 25, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

      1 Answer

      Vacuum wand won't retract fully into it's compartment.


      HI,
      FIRSTLY DETACH WAND FROM UNIT AND SLIDE HOSE DOWN AS FAR AS IT GOES, SPRAY A LITTLE WD40 OVER WAND AND SLIDE HOSE UP AND DOWN, AS FOR THE CAP, TAKE A PAIR OF PLIARS, GRAB HOLD OF END OF CAP AND PULL CAP FULLY OUT OF THE HANDLE,AT THIS POINT CHECK THE SPRING OR REMOVE THE SPRING IF YOU PREFER AND PUSH THE CAP BACK INTO HANDLE AND THAT WILL DO IT FOR YOU.
      REGARDS
      DAZ

      Dec 12, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

      Not finding what you are looking for?
      Dyson DC25 Vacuum Logo

      Related Topics:

      66 people viewed this question

      Ask a Question

      Usually answered in minutes!

      Top Dyson Vacuums Experts

      AskDyson
      AskDyson

      Level 3 Expert

      2572 Answers

      Les Dickinson
      Les Dickinson

      Level 3 Expert

      18394 Answers

      Samyfam
      Samyfam

      Level 3 Expert

      379 Answers

      Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

      Answer questions

      Manuals & User Guides

      Loading...