Question about Dyson DC25 Vacuum
The wand would not stay down , got slammed and a horse shoe clear plastic piece with a spring on it come off from unknown .
Posted by Anonymous on
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Posted on Jan 02, 2017
You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.
Posted on Jul 30, 2009
I'm sorry to hear you've had issues with your DC25 wand. It's probably best if you give our Helpline a call - if the wand has broken, we should be able to replace it under our 5-year guarantee, as long as the cleaner has been used in accordance with the terms and conditions listed in the user guide.
You can call us free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Oct 31, 2011
SOURCE: how to use Dyson DC 25
Information on how to use the wand can be found in the user guide supplied with your machine - in case you don't have this hand, you can download a copy here:
You may also find the video below helpful.If you need any further advice on using or maintaining your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help.
Dyson Online Customer Support
Posted on Jan 16, 2012
If the floor head has suction and the wand does not, or vice-versa, the white cylinder you are referring to diverts the suction between the floor head and wand. If the flimsy plastic switch used to turn the cylinder is broken, you may need a new under carriage or just set the cylinder to wand or floor manually and use it as a one dimension cleaner. Depending on your ability, perhaps the switch can be purchases and replaced by a DIYer, but the job looks moderately difficult.
Posted on Sep 10, 2013
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