Please Help with a system recovery on a HP pavilion a1253w!
Hello, we recently bought a new computer and now we are trying to do a system recovery on the old one so that it can be passed down through the family. When we put the recovery disk in and shut the computer off, then wait thirty seconds and turn it back on, we get an error message that says the recovery information is for an hp pavillion, if this message is appearing on an hp pavilion, please contact HP support. We contacted them and they wouldn't help us because the computer is not on warranty anymore. Can anyone tell me what I need to do to do a complete system recovery on a HP Pavilion a1253w desktop computer to restore the computer back to factory settings, deleting everything on the Hard Drive. Thanks A lot!
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Re: Please Help with a system recovery on a HP pavilion...
The reason the cd recovery did not work is that it was made for some other HP model.
On the unit you are trying to recover, reboot the computer and press F10 . several times. You should see a recovery menu. Select the type of recovery that will format and recover the unit to OEM defaults.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
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Before formatting or reinstalling windows try downloading ESET smart security 30 day trial and uninstalling your current antivirus. http://www.eset.com/. If you can install it do it. This will surely clean up your computer, if you see everything is fine then there will be no need to reinstall windows. Remember that a complete windows install will make you loose everything! From the Windows XP desktop, click Start , All Programs , and then one of the following options: The following options are for HP computers. Compaq computers will have similar options (for example, Compaq Tools). 1. HP Tools , and then HP PC System Recovery . 2.Hewlett-Packard , hp pavilion pc tools , and hp pc system recovery . 3.PC Help & Tools , and then HP PC System Recovery . should be ok.
You most likely have a bad hard drive, and a disk set is not going to help you, though you will need it too.
What you need is a new hard drive, a copy of all the drivers for your laptop, which you can download for free from HP. If HP won't send you a copy of the recovery disk, you can use any OEM copy of the same operating system that your laptop has a sticker for, but you won't have all of your programs.
Restore the PC to original condition with the HP Recovery Manager
If the computer cannot open to the Windows desktop, follow the steps below to use the f11 key to launch the HP Recovery Manager and return your notebook to its original factory condition.
When the notebook is powered on, press the wireless button to turn ON the wireless switch.
Turn the power off and on to restart the computer.
Press the f11 key to launch the HP Recovery Manager.
If the HP Recovery Manager cannot access the hard drive to fix the system errors, use the personal recovery discs to recover the hard drive to its original condition.
When the Welcome to HP Recovery Manager windows displays, click Next .
When prompted to perform a Microsoft System Restore , select No , and then click Next .
When prompted to perform a System Recovery , select Yes , and then click Next .
When prompted to Backup Files , select the desired option.
When prompted to perform a Recover your computer to original factory condition , select Next and allow the system recovery process to complete.
Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks Richard Scott Technical Support New Zealand
Disconnect all peripherals and internal non preinstalled devices from the PC, except the monitor, keyboard, and mouse.
Turn on the computer.
When the initial blue HP screen appears, press the F10 key repeatedly until a recovery menu appears. The progress indicator that first appears does not indicate that a recovery is taking place. The progress indicator represents the time before the recovery process is started.
When the Recovery screen appears, click Next, and then click Yes to perform a normal, non-destructive recovery.
To perform a destructive recovery, click Advanced, and then click Yes.
After the System Recovery is complete, and the computer starts successfully, update the computer software as follows:
Did you buy the computer new? It should have come with recovery disks, also called operations disks. I have had to do this with my hp pavilion lap top a few time over the past few years so that it would run faster. If the recovery disks aren't in there, call the company. They are always supposed to be included. I've always had good luck with hp, you might even go to hp's website. It's really good as well.