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Change extension on auto attendant - NorStar M7324 Telephone

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Posted on Jan 02, 2017

  • 38 Answers

SOURCE: Changing auto attendant's voice to be my own.

GBSA: Depending on which auto attendent you have, which is
an add on device to your phone system, you will either have to go to the actual unit and access it via a jack, some have built in CD mikes and re-record the message. The newer units have an access code that you dial from your extension unit allowing you to make the change from there. Thank You. Jerry

Posted on Feb 09, 2008

  • 1 Answer

SOURCE: Norstar M7310 auto attendant problem

As far as changing the # of rings, that may be your phone company. Feature 983 will get you in to change to number of rings. It goes as follows:
Feature 983
System coordinator mailbox # and password
OK
AA
Lines
Enter Line Number
OK
Table
Rings
CHNG
Enter the desired number of rings
If after changing the number of rings the Auto atendant does not pick up at all, You have to call your phone company and set up the second delay through them. We had the same problem here.

Posted on Mar 16, 2009

SOURCE: Can't get into Auto Attendant

Feature 985 Press 9 enter 73738767793. That will reset the log in to 1020000. Good Luck

Posted on Jan 12, 2010

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1 Answer

PEOPLE CANNOT DIAL AN EXTENSION


The extension range needs to be allowed in the Auto Attendant. For example, if most all of your extensions are in the 100 series range and you are trying to get to a 200 series extension then you have to have the option in the Auto Attendant (under Menu tree) for button 2 that says "Reserved in Dial plan".

If the extension is in the correct range then you should check to be sure that the extension is Dial Plan, Tables, Internal 3 Digit extensions (click devices using for older software). Make sure that extension is in the list (on the left for older software).

Jun 11, 2014 | 3Com NBX 3102 IP Phone

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We have Panasonic TES 824. We connected 3-direct lines, one of them is for fax. However if I call the fax number, it goes to auto attendant. How to disconnect the fax number from auto attendant? Awaiting...


By programming. If the Auto Attendant is the DISA card, you can tell it to listen for the FAX tone and transfer it to the fax extension, or, you can program the 3rd number to ring only the fax extension and no others. Both require programming in the system cabinet.

Carl

Jan 18, 2011 | Panasonic KX-TA824PK Phone

1 Answer

CP100 Auto Attendant transfers direct to voicemail


The norstar extension may be setup up for Call Fwd to voicemail, or call fwd/busy. Also, Custom Call Routing may be setup to send the caller directly to the mailbox.

Nov 10, 2009 | NorStar CallPilot 100 Voice Mail, 10 mail...

1 Answer

I have a partner vs voicemail system release 5. When the auto att


You have a selector code that is disabling transfer operations. Login with administrative account find selector code assignment (under Auto Attendants (3)) find a selector code 1 or 2 and see what it does. Change it to direct extension transfer . In a partner selector code 1 and 2 shouldnot be used.
Cheers

Apr 06, 2009 | Comdial Avaya Partner ACS Phone

1 Answer

Auto attendant


In order to do that, you need to know which Auto Attendant you have. I'd recommend calling a Panasonic technician (you call them engineers).

Here's a manual just in case you what to take a whack at it.

http://www.lccuk.com/files/docs/manuals/ICX_Feature_Operation.pdf

Carl

Mar 23, 2009 | Panasonic Lands Phones

2 Answers

Avaya Lucent Partner Auto Attendant


Nope. You are stuck with that. If you want you can change the button that they press, to say....9 or something...make that a selector code transfer and it wont say "receptionist" any more.

Let me know I can help change the button press....

Mar 13, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Norstar M7310 auto attendant problem


As far as changing the # of rings, that may be your phone company. Feature 983 will get you in to change to number of rings. It goes as follows:
Feature 983
System coordinator mailbox # and password
OK
AA
Lines
Enter Line Number
OK
Table
Rings
CHNG
Enter the desired number of rings
If after changing the number of rings the Auto atendant does not pick up at all, You have to call your phone company and set up the second delay through them. We had the same problem here.

Mar 27, 2008 | NorStar Meridian M7310 Phone

1 Answer

Changing auto attendant's voice to be my own.


GBSA: Depending on which auto attendent you have, which is
an add on device to your phone system, you will either have to go to the actual unit and access it via a jack, some have built in CD mikes and re-record the message. The newer units have an access code that you dial from your extension unit allowing you to make the change from there. Thank You. Jerry

Nov 26, 2007 | NorStar Meridian M7310 Phone

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