Hi there,
I'm sorry to hear you're having difficulties with your DC07. If the machine won't start at all, I'd encourage you to call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can run through some troubleshooting with you to help resolve this. We'll look forward to hearing from you - please have the machine to hand when you call.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
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