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I have had this problem for some time now and finally got through to tech support for Sansa and now have the solution:Worked for both 230 and 240.
Take out the battery in the Sansa player; Put on lock on back side of Sansa player; Connect Sansa to the computer, Once computer recognizes device cancel out of that media program; Go to my computer on desk top; Right click on recognized Sansa device; Click format; Click ok to delete files.
Mp3 files can be loaded using either WMP or Windows file manager (Explorer) but a different USB setting is required by each. WMP uses the MTP setting while Explorer uses MSC. If you used the wrong setting this may have caused your problem. Also for some reason MP3 files loaded using a file manager will not appear when trying to view them using WMP.
To solve the issue I used the MSC setting to view all of my MP3's using file manager. I then deleted the ones I had recently added, changed the setting back to MTP and reloaded them using WMP. Worked like a charm. Hope that helps.
There may be possible reasons why your Sansa E250 would display an message on the LCD even when you've downloaded files to it:
(1) The music file type is not supported by the player. Sansa players support only MP3 and WMA files. To determine what file type your have, right click on the file type and it should display the "properties" dialog box. Check if it is MP3 or WMA. For example, iTunes music files will not work with the player, nor will WAV or MIDI files.
(2) Your music files are supported but the bit rate is not within the range that the player supports. Sansa players support MP3 files up to 128 KBPS and WMA files up to 64 KBPS. You may need to use a 3rd party music file editor to convert the files to a supported bit rate
(3) You may have saved your music files in a folder and copied the folder to the player. Your Sansa E250 will not recognize folders. Either save them in the root directory or inside the "Music" folder -- your player's default folder for music files.
Hope this info helps :)
Ok, I have a Sansa e250 2.0 BG. I have an extra memory card but w/e thats not part of the problem. So, when I downloaded music, I accidently put more music on the Sansa memory and it made it too full. So now it has to do a system restart everytime I turn it on. Which is really annoying. And then I tried to delete some music so It would stop doing that and I could update it, But it shows up on my computer as there being no music. So theres nothing to delete! But it says the memory is full! HELP!!!!
The only way I know to delete music files or voice or FM recordings, is straight from the User's manual on the CD:
1. Set the e250 to MSC mode.
2. Plug it in to your computer with the USB connector.
3. Open the Sansa e250 drive in My Computer and browse to the MUSIC folder (or RECORD folder)and delete the files there. (That's where you also add music files, by dragging from other explorer windows.)
To delete (or add) photo and video files, you have to use the Media Converter, which you install from the disk that came with the e250.
It might have reformatted the songs by accident. Just try to redounload the songs you want and dont download the ones that you wanted to delete in the first place. This happens a lot with Sandisk e250 mP3 players