Question about Dell Latitude E5500 Laptop

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Flash rom test fail WCD41-OQW

CD/DVD DRIVE NOT WORKING

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  • Dell Master
  • 788 Answers

You can try the hdd version or USB version to flash your current ROM. Please read the review first before you flash your ROM with a certain version of ROM.

Posted on May 07, 2014

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6ya6ya
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Posted on Jan 02, 2017

PyroMan6x9x9
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SOURCE: cd/dvd rom cd not working

I would first suggest to clean the drive with a cleaning disc, can be purchased at any electronics store, it's a cd with microfober brushes on it that cleans the drive as this disc spins.

Posted on Sep 24, 2007

Paeroa
  • 457 Answers

SOURCE: CD/DVD rom. CD part - does not work

Inside your DVD rom is two heads I believe they are diamond both do the same things which is to read them. The CD head is poked (Broken). Try cleaning it with the proper solution. If its no go then the latter I am afraid stands!.

Posted on Sep 25, 2007

  • 79 Answers

SOURCE: Doesnt boot from DVD rom

Hi
I know it sounds a bit odd but were u using a bootable disk to boot?
If yes, then try epgrading ur BIOS version it may help.

Posted on Jun 01, 2008

  • 15 Answers

SOURCE: cd/dvd rom not working

go into device manager and see if your drive is listed or has an exclamation point beside it.if you dont know how to open device manger go to start menu and click help and search device manager.if there is an exclamation point ! click it and it will tell you the problem.you may need to download a new driver or reinstall the old driver. the only other possibility is the drive is dead :(

Posted on Nov 14, 2008

leecom72
  • 4806 Answers

SOURCE: CD/DVD rom drive not working

Hi there.
It sounds like the drivers could be bad or the lens has gone.
This can be a common problem with vista loosing the CD/DVD drives.
Do this >>>>>> right click on "computer" and select "manage" from the sub menu, then select "device manager" from the left hand side, it will generate a list of devices, look down the list for CD/DVD and click on the + icon next to it, from the drop down list right click and uninstall, restart the PC and let vista re-install the drivers for you, then try to use the CD/DVD.
If this does not work please post back.

Good luck and thanks for using FixYa!!

Posted on Mar 16, 2009

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1 Answer

Flash rom test fail WCD41-OQW


I think you need to replace that drive. If your system is under warranty, call Dell for a replacement.

Apr 23, 2014 | Dell Latitude E5500 Laptop

1 Answer

Error code 00F0:136C IDE FAILED BLANK MEDIA OR NO MEDIA IS PRESENT IN OPTICAL DRIVE. IS THE HDD FRIED OR WHAT?


Hi,

You probably ran the 32-bit diagnostics in this Dell computer.

The error code 00F0:136C, actually is talking about the "OPTICAL DRIVE,"which is your CD/DVD ROM; not the hard drive.

That will fail since, I am assuming you didn't put anything inside the CD-ROM.

The diagnostics tests everything and in this case, it tested the CD-ROM and failed since there is no CD inside the CD/DVD-ROM.

Hope this helps.

Thanks,

Oliver

Jul 28, 2011 | Dell Inspiron 6000 Notebook

1 Answer

Disk drive not working


depending on which disc if its your hard drive

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive

Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your ((motherboard to your hard drive)) make sure they have a secure connection and are not faulty or just replace them there probably old and faulty
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electic extensions or just replace them they are probably faulty a computer needs its connections to have an end so any faulty leads will end up with a computer error

click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area or if this fails to fix the problem

Click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try

your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps don

Mar 07, 2011 | Computers & Internet

1 Answer

My dvd rom will not read my iso image cd for a boot. but it will read factory made cd.. help i need to update my raid controler i have at dell 2950 server running MS2003


If you have a spare USB flash drive lying around, you could try using http://unetbootin.sourceforge.net/ with the ISO image. Then, hit F11 while the 2950 is booting and you should be able to select the flash drive.

If that doesn't work, see if you can find updated firmware for your DVD-ROM on http://support.dell.com or if it's an aftermarket install go to the OEM's support site.

Failing that, maybe try different media. If you're burning to a CD-R, try a different brand (and avoid CD-RW discs.) If you're using a DVD-R, try a DVD+R.

Good luck!

Oct 14, 2010 | Dell PowerEdge 2950 (becwfk1_6) Server

1 Answer

The CD/DVD Rom will not open, nor do any lights flash as if it were working. The CD/DVD Rom doesn't appear in the Device Manager either. What do I do?


test the leads that are attached to your cd/dvd make sure they have a secure connection or replace them maybe old and faulty
hope this helps

Sep 06, 2010 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

I cannot hear sound system play cds and videos


Every CD/DVD-ROM drive has an audio port opened. An audio cable connects to the back side of the CD/DVD-ROM and connects to the motherboard. Most MB's have two four pin audio ports, one slot white in color and a second black in color. As far as the CD/DVD-ROM not reading the disk. Make sure the disk is free from scratches; oils from you're fingers or just plain dust. Open the drawl and blow out the CD-ROM drive or buy a CD cleaner which will clean the internal laser. These days it’s hard to find a CD/DVD ROM drive with a warranty longer than 1 year. Most ppl buy a new one when it fails to read CD's.

Cheers'
Mike

Jun 19, 2010 | Intel Motherboard

1 Answer

PC will not read CD's on DVD drives


my acer 4520 cd rom is not working well when i press cd roms butten its not *** out & also in my computer its tht cd rom icon is not showing so plz give me the solution asap....

Jun 23, 2009 | Acer (91.AB264.001) CD-ROM Drive

1 Answer

Cd rom has stopped working. the light is flashing as if it is working but the cd is not spinning.


Check the disk for scratches, and try other disks to make sure the problem is not unique to that one disk. If all disks fail, then double-click on My Computer, then double click on the CD-Rom drive and see if a CD will run. The "autorun" option may have been disabled, which is very noticeable if you've been used to this feature working. To re-enable autorun, right click on the cd-rom drive in My Computer, and go to device properties - recheck the autorun or autoplay option.

If none of the above resolve, then turn off your computer. Open up your computer with screwdriver. Unplug and replug the cd-rom driver. Restart computer. Test cd-rom drive again.

If it still fails, Make sure you are connected to the internet (I am assuming Windows XP - Vista may vary): Go to Start --> Control Panel --> Printers & Other Hardware --> System --> Hardware --> Device Manager --> DVD/CD Rom Drives - se if the drive has a yellow exclamation by it - if it does, then right click on the yellow exclamation, and click install drivers - windows will most likely find a solution

If all of the above fails, write back with more details, including model/manufatcurer of cd-rom drive, and model/manufatcurer of computer.

Jun 11, 2008 | Computers & Internet

3 Answers

DVD works but not regular CD ROM


try frimware update for it from site ok pioneer.com ok

Feb 07, 2008 | Pioneer DVR-110D DVD RW Dual Layer Burner

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