Question about Canon PIXMA MX850 multifunction InkJet Printer

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We cannot use the ADF on our Canon mx850. From

We cannot use the ADF on our Canon mx850. From the day I took it out of the box the adf pulls in the top sheet crooked and it jams. Because this happened right out of the box, I feel like I must be doing somwthing wrong, but nothing has fixed this issue. Any ideas?

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No. It's not probably not you.
If you have placed the paper between the guides, and snugged them up, it should go (relatively) straight -simple as that.
If not, then likely something is missing, bent, or broken. Return it for a new replacement - that's what warranties are for.

Posted on Jun 20, 2009

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Hello, Automatic Document Feeder! Regards, nicam49

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My printer is fine when i am printing from my computer, but when i make a copy, there is a line down the page


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Clean the Scanning Area sikaku.gif Cleaning the Platen Glass and Document Cover i_expl.gif Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.

i_important.gif Important

bullet_s2.gif The inner side of the Document Cover (white sheet) (C) is easily damaged, so wipe it gently.

bullet_s2.gif If the glass of the ADF (A) is stained with ink, correction fluid, or the like, black streaks may appear on the printed paper when the document is loaded in the ADF. With a clean, soft, lint-free cloth, wipe the glass of the ADF.

With a clean, soft, lint-free cloth, wipe the Platen Glass (D), the inner side of the Document Cover (white sheet) (C), the glass of the ADF (A), and the inner side of the ADF (white area) (B) gently. Make sure not to leave any residue, especially on the Platen Glass.

t_50710ce_mx85095.jpg
sikaku.gif Cleaning the ADF i_expl.gif Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.

1. Open the Document Tray.

t_50720ce_mx85096.jpg
2. Open the Feeder Cover.

t_50730ce_mx85097.jpg
3. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Feeder Cover (A).

t_50740ce_mx85098.jpg
4. After wiping, close the Feeder Cover by pushing it until it clicks into place.

5. Close the Document Tray.

6. Reconnect the power cord then turn on the machine.

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1 Answer

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1 Answer

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1 Answer

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1 Answer

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1 Answer

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If you lift the ADF / top cover assembly up, you will see a small narrow piece of glass next to the flat-bed glass.

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It will take several attempts, but with each try, make a new test from the original document, unyil the problem disappears.

I believe this will solve your problem, Best , Steve

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1 Answer

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