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From my searches online the first course of action seems to be resetting the printer in service mode.
I attempted to clear it in service mode:
1. Press ADDITIONAL FUNCTIONS, #
2. Go to #7 Printer and press OK
3. Go to #4 Printer Reset and press OK
4. Yes = ( > )
However, when I press the yes (>) nothing happens.
F14 Scanner unit FROM error Was the main PWA replaced? YES Download the scanner total count value into the main PWA in the setting mode (08-388). NO Was the scanner unit or scanner control PWA replaced? YES Download the scanner total counter value of the main PWA into the scanner control PWA in the setting mode (08-389). NO 1. Check if each connector between the scanner control PWA (CN6) and the main PWA (CN8) is disconnected. 2. Check if each connector pin is removed or the harness is broken. 3. Check if any conductor pattern on the scanner control and main PWA is open- or shortcircuited. 4. Replace the scanner control PWA. 5. Replace the main PWA.
Your machine appears to think it's waiting for a file (like an update). Somehow it was put into download mode (only a canon tech would know how to). You need to have a canon technician to either reset the machine or if there is a legitimate problem put it into factory default.
It may be a hard drive error from my experience.
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