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Is Arris D3.0 (CM820) compatible with magic jack

I would like to install a magic jack to my computer. I am using Arris D.0 (CM820) for my internet connection. Does the modem have any effect on the use of the magic jack?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 86 Answers

SOURCE: cable modem + dlink router

Your modem needs to be rebooted in order for your router to pull an IP from the modem. To do this, look for a little hole in the back of your modem and use a pen to push the button. Wait for the reboot to finish and then try again in about 20 seconds.

Posted on Jan 20, 2008

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SOURCE: Installing wireless connecton with an Arris modem

Hi,

what type of modem are you using? You should be using a router which is capable of wireless connectivity....

Keep me posted

Cheers

Posted on Jun 23, 2008

ohms
  • 1879 Answers

SOURCE: ARRIS Modem + D-Link router = no internet

when you are on Cable Internet with a "modem" only connected directly to the computer, what the ISP see is the computer's MAC Address (command prompt -> type ipconfig and hit enter).

put a router (which has it's own MAC Address) in-between and the ISP wont let you cause it sees the router not the computer.

check physical connection: cable modem -> router -> computer(hard wire for this troubleshooting)

access the d-link gui and locate the “Clone MAC Address" button (supposed to clone the computers MAC Address - verify if it's the same), save settings & reboot the router.

Posted on Jan 26, 2009

  • 1 Answer

SOURCE: Arris Modem won't work with Airport Express

Not sure how helpful this will be, as I'm running a different piece of gear, plus it requires both troubleshooting + ISP assistance.  I had a similar problem with my AirPort Extreme: AirPort Extreme saw the Arris, iBook saw the AirPort Extreme, but no internet connectivity.

  1. In my case, I needed to set the AirPort to DHCP in the AirPort Utility application.
  2. Power down the AirPort Extreme
  3. Power down the Arris. You achieve this by unplugging the Arris *and* removing the back-up battery.
  4. Wait a few moments.
  5. Insert the battery into the Arris.
  6. Plug in the Arris power supply.
  7. Wait for the Arris to go through the restart protocol; when all the lights on the front panel are solid green, the start-up is complete.
  8. Power up the AirPort Extreme; wait for the front panel light to go solid green.
As I was doing this, I had my ISP on the phone that confirmed complete connectivity of the signal path and ensured that I was online.  While the Arris was powered down, my ISP also sent a "message" to the Arris; I don't know if this was a software update or what.  I completed the AirPort set-uo through the Utility application, the AirPort restarted, and I was online.
Hope this helps.

Posted on Apr 13, 2009

zazonker
  • 68 Answers

SOURCE: Unable to set up wireless router

Shut down your computer, unplug the cable modem and the switch. Connect all three - computer to switch, switch to modem. Make sure that the ethernet cable between the router and the modem is in the router uplink port and that the computer is plugged into one of the four ports that look alike. Wait 30 seconds - plug in the modem. Wait another 30 seconds, plug in the router, wait another 30 seconds and boot the computer. Open a browser and see if you have internet access. If you still don't, then try to check the browser by typing 192.168.1.1 into the address bar of the browser. That should give you the browser sign in screen. The Linksys default is to leave the user name blank and type admin for the password. That should give you access to the router so you can check the settings. If this doesn't work, document carefully what happens and post again with your results and we'll try to go from there.

Posted on Jun 08, 2009

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1 Answer

Have magic jack in computer with phone jack in the magic jack nothing happens


Does your computer have a good internet connection and the appropriate System program installed?

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I moved. magic jack says no line when hooked back up


  • Is everything turned on?
  • Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
  • If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
  • Do all your connecting cables appear to be firmly attached?
  • Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
  • If you are using the Magic Jack Plus, does the system report Error 3002?
.
Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.

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If your tv has internet access and you can run their software on it then it will, otherwise no.

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Well, you'd best go to Magic Jack's web site, and either log in to your sister's account and cancel it, or try to find a Magic Jack customer support telephone number and make the call.

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...and did you check your internet connection or visit customer care at magicjack.com? Why are you asking about it here?

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Magicjack doesn't always work right sometimes the phone works , sometimes I get an error 3002 message when I try to call out.


Actiontech what, they many vast models, and routers, and mix.
what are you exact connections here>
NO PC stated, HP model number, this is HP forum. so.....what?
no OS stated, opr. system , windows WHAT?
No modem models stated.
No ISP service stated,

what ISP, what service,? DSL> must I GUESS that?
My guess is not DSL no land line but it is possible to buy DSL
with Landline, disabled, I did for years.
or cable modem, ? uses COAX ! not 2wire twisted like DSL.
or are you doing the MAGIC jack , with NO COMPUTER owned
yes?
The magic jack does not plugin to any modem ethernet port
ever. its usb.

t

Broadband, high-speed internet, cable internet, DSL - WiFi, Fios fiber. and more , dial up? nah you dont have LAND LINE./


error codes,. the first page in the manual states !
Contact your Internet service provider to verify your modem allows more than one device to access the Internet if you receive error 3002 when trying to use MagicJack Plus. Some modems and modem/routers-in-one may not be compatible for use with MagicJack Plus if multiple devices are connected to your network.

We dont know what ISP you have nor the connection type
cable tv modem, DSL, FIOS what?
nor the modem you have , you never said,

this is far more complex
its not magic at all,
fire walls set wrong
ISP blocks you, at your mixed, router and modem
using the routers, USB port is a FAIL.
if you want great help answer what you have and what is connected
in details.
the MAGIC jack as 3 ways to connect,
USB or ethernet.?

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I have a Magic Jack and it is plugged into my computer. I don't have to do anything to call a long distance call. Do you have the new one that does not need to be plugged into you computer? You do not need to have any other application running to use magic jack. I know you said something about outlook express and yahoo, but you do not need to have that open. All you need (if you are attached to a computer) is your computer running, magicjack running on your desktop, and an internet connection. I hope this helps you.

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