Question about Canon Rebel XT / EOS 350D Digital Camera

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My canon xsi on camera flash won't pop upeven after i press flash

My canon xsi flash won't pop up even after i press flash button

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  • cardiffjr Jun 20, 2009

    no it was working 1hr prior now know matter what it won't pop up

  • Helen Sanford
    Helen Sanford May 11, 2010

    Has it been dropped or been physically damaged in that area? Will it pop up automatically when you are in a low light situation or does it only refuse to work when you manually press the flash button?

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  • 71 Answers

I would suggest taking it to a technician to have it repaired. It does not seem like something you should try to fix yourself.

Posted on Jun 20, 2009

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1 Answer

I connected an external flash that evidentally wasn't compatable with the camera, now it won't pop up and says thereis an external flash connected even tho there is not.


There is a switch in the hot shoe that detects whether or not an external flash is connected - the pin that operates the switch may be stuck down. Remove the spring piece on top of the hot shoe (I usually use an Exacto blade to loosen it and then slide it to the rear. Then remove the 4 screws and you can see the pin. If it is stuck down, moisten a Q-tip with water and rub it over the pin and blow with canned air to dry. The pin may pop back up. If not, or if the pin is damaged, you will have to remove the top cover and get to it from the bottom.

Jan 21, 2013 | Canon EOS Rebel XSi Digital Camera

1 Answer

T3 built in flash won't pop up. Says I have an external flash attached, but I don't.


There is a small flat leaf spring under the hot shoe rail where an eternal flash slides in. If an external flash is mounted the leaf spring is pressed against a small button telling the camera that there is an external flash mounted. Take a toothpick and rub under the hot shoe rail gently to more the leaf spring or unjam the leaf spring. You may even see the button depressed, poke at it a time or two with a toothpick, even a drop of rubbing alcohol may unstick this button if a sticky beverage sprayed on it.

Dec 25, 2012 | Canon EOS 1100D / Rebel T3 Digital Camera

1 Answer

My canon rebel xsi won't take a picture with the .18-55m lens zoomed in


Clean the contacts on the lens? Your lens maybe defective need service?

Apr 08, 2012 | Canon EOS Rebel XSi Digital Camera

1 Answer

I have a canon rebel Xsi and the flash will not pop up.


Will it not pop up under ANY circumstances? Try putting the camera in Manual (M) mode, set the shutter speed to 1/200 and the aperture to F5.0, then go in a dim room. Press the button on the camera body with the flash symbol on it. Does it still not come up?

Feb 12, 2011 | Canon EOS Rebel XSi Digital Camera

1 Answer

My Canon Rebel XSi screen will not turn on even though the battery is fully charged.


Does it take pictures? If it does, the display may be off, try pressing the DISP button a few times. If not, the camera may need to be reset, the battery may be faulty, or the camera may need to be serviced.

Feb 26, 2010 | Canon EOS Rebel XSi Digital Camera

1 Answer

Canon EOS Rebel XSi pop up flash won't "pop down"


Do not Tape it down, If the flash is pooping up all the time take it to a good Camera repair shop to have the catch replaced. At the same Time you may consider getting a full service done.

Dec 26, 2009 | Canon EOS Rebel XSi Digital Camera

2 Answers

I have a Canon Rebel xsi. I have had the same


Sorry to hear about all the trouble you've had. I own a XSI and so far, have experienced no problems. At this point, I would recommend you contact Canon corporation. I've include a link to Canon's site and to EOS Rebel XSI section. I would write a nice e-mail to email to the company support. You should be able to find a link there. Also, I would advise you check the knowledge base (click on "Support by Email" link) and see if others have experienced similar problems.

In terms of your problems and experience, you had this problem before and you did everything you could (at the time the warranty was still good) to get it fixed. The fact that you are continually getting the same problem even after repair was done should give you some base for justifying free repair, despite the fact that the warranty period has run out. Remember, be polite and professional in your tone, but also be sure to state to Canon that you are "not satisfied" and kindly ask for some resolution. Also, it probably wouldn't hurt to mention the fact that you are a loyal Canon customer and have been for a long time! :)

Good luck!

I Can Fix It

Jun 29, 2009 | Canon Digital Rebel XSi Digital Camera

1 Answer

Auto flash won't pop up


With the Canon XSi, the flash should automatically pop up in FULL AUTO mode when it thinks it needs to. In modes like Manual Mode, you need to pop it up yourself. There is a button on the front next to the lens that looks like a lightning bolt, that's the flash activator. Try popping your camera into Manual Mode and press that button. If it doesn't work then there might be a problem with the mechanism and needs repairs.

May 24, 2009 | Canon EOS Rebel XSi Digital Camera

2 Answers

Canon 450D, ERROR 99 only when flash pops up


Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Mar 31, 2009 | Canon Rebel XT / EOS 350D Digital Camera

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