Question about Ricoh Aficio GX e7700N Inkjet Printer - Color 3600 x 1200 dpi Print

1 Answer

Display says 'maintenace in process' then printer turns off

When i press print, it says on the screen display'maintenace in process' then printer turns off. Ive tried to update the firmware on the printer but the same still happens. Please help

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Habit-Forming:

    Visited the website for 3 consecutive days.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 103 Answers

Call for complete servicing of the machine

Posted on Jun 05, 2014

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 3 Answers

SOURCE: I have a Lanier (Ricoh)

download latest print driver and within printer properties, change from spool job to print direct to printer.

Posted on Jul 26, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My HP Photosmart C6280 asks me to replace the light blue ink cartridge and says it is unable to print until we replace the ink cartridge. We have replaced it three times and the same message appears. The...


Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons.

Display should say "Enter Special Key Combo"
B. - Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
(try both and see which one will get you to system config menu )

display says "enter special key combo"

1. Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
2. Press and release the right arrow button until the display says "System Configuration
Menu".
3. Press and release the "OK" button.
4. Display should say "Hardware failure status". If not there already, Arrow Key over to
"Hardware failure status
5. Press and release the "OK" button
6. Display should say "Hardware failure status: Clear. Press OK to clear".
7. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared.
Press Cancel to continue".
8. Press and release the "CANCEL" button as many times as necessary, so that, either the
"Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears.
PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the
printer and wall outlet.
it is now powered down and unplugged.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the
wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer
will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do
not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE.

Aug 31, 2011 | HP Photosmart C6280 Printer

Tip

How to reset an HP printer waste ink tank aborber (only work on certain models)...


Press and hold the “left arrow” key.
Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release the “OK” button.

The Display should say “Support” and display the FW rev (something like R0616R)

Press and release the right arrow button until the display says “System Configuration Menu”.

Press and release the “OK” button.

The display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,

Press and release the “OK” button.

The display should say “Hardware failure status: Clear. Press OK to clear”.

Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.

DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

Turn the unit on. The printer may display the message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”.

Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

on Jan 02, 2010 | Office Equipment & Supplies

1 Answer

Got ink system failure code # 0xc18a0501 on HP Photosmart C7280 a-i-o and no amoun of shutting down and restarting will help. What can I do?


  1. Press and hold the "*" key.
  2. Press the "#" key and release both keys.
  3. Display should say "Enter Special Key Combo"
  4. Press and release in sequence the "1", "2" and "3" buttons. The screen will say "support"
  5. Press and release the right arrow button until the display says "System Configuration Menu".
  6. Press and release the "OK" button.
  7. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
  8. Press and release the "OK" button.
  9. Display should say "Hardware failure status: Clear. Press OK to clear".
  10. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  11. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears.

PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

  1. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  2. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  3. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
If it did not print out a diagnostic page:
  1. Is the error message still being displayed on the printer?
  2. Print a self test page to check the functionality of the printer.
  3. Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

May 04, 2011 | Computers & Internet

3 Answers

Error code 0xc18a0201


Hi.

The code means Ink System Failure. First disconnect power cord to reset the printer and test using different cartridges.

If that does not work try the procedure below:

"Press and hold the "left arrow" key.

Press the "Setup" key and release both keys.

Display should say "Enter Special Key Combo"
Press and release the "OK" button

1. Press and release the right arrow button until the display says "System Configuration Menu".
2. Press and release the "OK" button.
3. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
4. Press and release the "OK" button.
5. Display should say "Hardware failure status: Clear. Press OK to clear".
6. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
7. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use.


NOTE: If the error is still there, or reoccurs replace the unit."

Procedure from http://www.fixyourownprinter.com

Apr 23, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Hello i have a problem errore in printer hp 8253 errore 0xc18a0206 plase help me tanks


A. - Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say "Enter Special Key Combo"
B. - Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"

1. Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)

2. Press and release the "OK" button.

3. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",

4. Press and release the "OK" button.

5. Display should say "Hardware failure status: Clear. Press OK to clear".

6. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".

7. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

10. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.

11. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

Oct 31, 2010 | HP - HP Photosmart 8250 printer

1 Answer

I am unable to print and have the following error message Oxc18a0401 come up. How do I solve this?


Try This.
Press and hold the “*” key.
Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the “1”, “2” and “3” buttons.
screen says "support" R0631M
Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
If it didn't print a diagnostic page
Is the error message still being displayed on the printer?
No? Good.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

Jul 28, 2010 | Office Equipment & Supplies

1 Answer

0xc18a0101


Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the “Print Photos” & “Red Eye Removal” buttons. Release both buttons. Display should say “Enter Special Key Combo”
B. - Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal”
Display says "enter special key combo"
Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal” .

If "support COxxFN0723BR" appears with "uiaux" message, perform the below steps:
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status.
5. Press and release the “OK” button
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE.

Apr 21, 2010 | Office Equipment & Supplies

1 Answer

Message on printer screen "ink system failure" Message on computer screen "print head failure"


The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it. Press and hold the ?*? key. Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? Press and release in sequence the "1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev (something like R0631R) Mine reads R0631M . Press and release the right arrow button until the display says ?System Configuration Menu?. Press and release the ?OK? button. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, Press and release the ?OK? button. Display should say ?Hardware failure status: Clear. Press OK to clear?. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK. The Printer will start the ?ONE TIME INK INITIALIZATION PROCESS?. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Aug 06, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink system failure


Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the “Print Photos” & “Red Eye Removal” buttons. Release both buttons. Display should say “Enter Special Key Combo”
B. - Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal” 

display says: "enter special key combo"

C. - Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal” 

display says: "uiaux"
display says: "support COxxFN0723BR"

Perform the below steps:
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status
5. Press and release the “OK” button
6. Display should say “Hardware failure status: Clear. Press OK to clear”. 
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

Make sure that you perform steps from 2-9.

10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. 
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. 
13. To verify printer functionality print a SELF TEST PAGE. 

Please perform all the above steps from 10 to 13 .

Jan 06, 2009 | HP Photosmart C6280 Printer

Not finding what you are looking for?
Ricoh Aficio GX e7700N Inkjet Printer - Color 3600 x 1200 dpi Print Logo

32 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

quennie732

Level 2 Expert

393 Answers

OfficeServiceAjnc
OfficeServiceAjnc

Level 2 Expert

183 Answers

fares

Level 1 Expert

67 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...