Question about Acer (KV.16X04.007) DVD Drive

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Acer eXtenza 5620z , wont detect or play DVD

I have similar problem with Acer eXtenza 5620z , wont detect or play DVD , if I put DVD in drive it just blink , rotates and stops. I dont even see drive in windows explorer

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This is just a registry error ez to fix, click "start" "run" type in "regedit" click "ok" in the left field click the "+" next to "Hkey_Local_Machine" + next to "System" + next to "CurrantControlSet" + next to "Control" + next to "Class" then click on {4D36E965-E235-11CE-BFC1-08002BE10318} in the right field, "right click" on "Upper Filters" click "Delete" then "right click" on "Lower Filters" click " delete" restart PC. GL hope this helps you.

Posted on Jun 20, 2009

  • chibookguy Aug 22, 2010

    I tried t.his but I did not see lower filters. I deleted upper filters and restarted and still not working.
    I think the problem may be corrupted registry. if so will it do any good to install a new drive?

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Hi I hace a Fujitsu Amilo running a Optiarc DVDRW AD 7540A load either DVD or CD, will not recognise drive, any ideas. Many Thanks - Phil

Posted on Sep 22, 2009

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Posted on Jan 02, 2017

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I m using windows 7 ultimate 32 bit on acer extenza 5620z,i need the soundcard for real tec,,,thx


Look on this list for your device: http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx


When you find your device, you will find your driver.

Thanks for your interest in FixYa.com

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1 Answer

It wont detect a dvd on my acer aspire 5315 laptop


If your laptop won't detect DVD drive try and check connection first. Turn your laptop upside down and remove three maybe four screw (deepens on laptop) directly over a DVD drive and pull drive out. Blow some compressed air inside of laptop and check for anything abnormal on drive itself. Then put it back in and check if it works. If not it's either bad DVD drive or bad motherboard. Thanks and good luck.

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My acer Extensa 5620Z DVD/CD ROM drive is detected as USB mass storage that provides internet(Modem). When I remove the internet modem, the CD ROM is not listed in My computer. When I put CD or DVD in it...


That is a Vista problem with ACER. Delete the reference in device manager and restart and let the comp reco0gnize and reinstall ...just follow the screen instructions.

There is a registry setting that needs deleting but only if this doesn't work.

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Cd/dvd-rom drive E: not detected


plz check in the bios the cd rom is enable, then check the datacables try with a new data cable

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Acer extenza 5620z mouse not responding as it should keyboard input slow and not responsive cannot input all digits of my password to get computer started


How long since you've run the computer? Might it be processing and update like when it reboots after installing a service pack? That might be making the computer run slow for a few minutes. Give it a little time to get started and see if your mouse and keyboard begin to work.

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2 Answers

My acer 5620Z laptop cannot find its operating system


you can do check HD follow me:
1) open the cover at back of laptop


dc0d736.jpg 2) take out HD body see picture
2eaadb4.jpg
5d35e3d.jpg 3) put it back in same way, then power on if bios find HD, the error message should be gone.
4) if still show error, you need change other HD, till the bios find out HD drive.
here you can download the service manaul to reference.
hope you fix it well, any question ask me any time please

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Usb is not detecting any thing


uninstall all usb drivers and then install again.

Mar 26, 2009 | Acer Extensa 5620 Notebook PC

1 Answer

Acer aspire can't find the dvd to play cd's


In the device manager, select the DVD ROM and UNINSTALL / REMOVE the device.  Restart Windows . . . did this work?  If not, boot into your CMOS and see if the drive is being detected by the motherboard... if yes, look further and make sure the settings for the drive are correct. Make sure that all IDE interfaces are enabled in the CMOS settings (both)

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1 Answer

Laptop drive


dear sie

computer acer aspire 1360 pc dvd drive dease not book
dvd driver stop working c drive was over laoded and the computer whent in to disk clean and deletelte the driver for the dvd rom i can no longer play cd dvd or use the crw or dvd RW ASPIRE 1360 2.8GHZ
PLEASE CAN YUO HELP LOST THE DISK THAT CAM WITH THE MACINE
YUORs garyfifiled@talktalk .net

Jul 28, 2008 | Acer Aspire 1360 Notebook

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