Question about Washing Machines
Climber was working fine till was stepped on before turning on and just spins with no resistance. Noticed Err reading but Err reading now doesn't come on.
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Posted on Jan 02, 2017
SOURCE: washer doesn,t spin
two possibles here, if the drain pump is clogged and therefore the unit will not go into a spin. After pumping, it will error out and just shut off. If the pump is ok, then the motor control unit has failed.
Posted on Oct 28, 2008
First, see the Sears parts site for your washer:
See the Whirlpool service manual for these washers.
Sometime spinning points to a few places.
First, Kenmore top load washers use a motor coupler to transmit power from the motor to the transmission for agitating and spinning. If the coupler is worn or damaged (the prongs on the motor or transmission shafts are broken) the machine may agitate but may not spin.
Second. These washers use a clutch to transmit power to the tub for spinning. If the clutch is worn, it may not be able to transmit all of the power from the transmission.
Third. These washers are whats called Top load, Direct Drive Neutral Drain. This means that when the washer goes into spin mode, the "neutral drain assembly" has a built in mechanical timer that allows most of the water to drain and then begins the spin cycle.
If the cams in the neutral drain assembly are broken or, as we found onours, a spring on one of the cams is broken, the machine won't spinwithout help.
Forth: These washers use a spin tube, driven by the clutch and connected to the tub with a "basket drive block" If the tabs on top of the spin tube have broken off or aren't inside the slots in the drive block, the tub may not spin.
All of the diagnostics start with pulling the cabinet.
See the following:
With the transmission out you have access to the motor coupler and clutch. Check both before proceeding.
If the motor coupler and clutch look OK, I'd pull the tub and spin tube and check the tabs on the spin tube and drive block.
If all else appears OK, the problem points to the neutral drain assembly.
Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).
You don't have to remove the drum.
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.
As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.
Posted on Oct 28, 2009
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