Question about Lexmark X5650 AllInOne InkJet Printer

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Cartridge error message

Printer will not do anything...says cartridge error...took out cartridges and cleaned them but can't clear error messge

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: "cartridge incorrect" message

With reference to solution #1, you need to to get a firmware upgrade file named "CartErr Test.exe". Contact Lexmark.

Posted on Sep 04, 2007

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d2704
  • 101 Answers

SOURCE: Lexmark P6250 Printer error 1203 - Consult User Guide

It is a hardware printing problem . Try to clean contacts in printers in cartridge holder by alcogol and elastic rubber. it may become dirty an poor contact. after this you can try this:
Put some layers of the sticky tape on cartridge to improove force of contact.
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Posted on Mar 07, 2009

  • 1 Answer

SOURCE: Print Cartridge Missing

had cartridge refilled put back but comes up no cartridge

Posted on Mar 23, 2009

  • 3 Answers

SOURCE: unsupported cartridge error

I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.

My history with this printer has been:
-when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only.
-replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine.
-once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????)
-replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all.
-left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled.
-all print now ok.....finally.

Maybe they have a copy limit or the integrated print head in the black has crapped itself????????

During this process, I have uninstalled and reinstalled the driver several times.
I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.

I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.

The driver should then reinstall correctly and fully.

Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......

Posted on Mar 17, 2010

printmastert
  • 3344 Answers

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    SOURCE: Cartridge Error - see user manual

    It seems that you have tried most of the troubleshooting steps to identify and fix the problem. But try to replace your black cartridge with a new genuine Lexmark cartridge to determine if it's a faulty cartridge issue.
    You may also contact Lexmark Technical Support Center for additional assistance.

    Posted on Jan 24, 2012

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    My MP780 is displaying wrong cartridge, I tried to use the ok button, and tried to turn the printer off and then back on again and the error message won't clear, I even went so far as to take all the...


    I had the same problem on my pixma mp780. I cleaned the printer head. it worked for about a year, but then i had to replace the printer head. after you clean or replace it reboot it.

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    Ink repair hp c6180


    Step one: Reset the printer
    CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
    1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
    2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
    3. Check the printer for the error message. If the error message still displays, go to the next step.
    Step two: Clean the cartridge contacts
    1. Lift the top cover. Figure 1: Lifting the top coverc00813643.gif
    2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridgec00372272.gif 1 - Black cartridge 2 - Color cartridges
    3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridgec00372273.gif
    4. Gather the following cleaning materials:
      • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
      • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
    5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
    6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contactsc00372274.gif 1 - Copper contacts
    7. Replace the cartridge and then close the latch and the printer top cover.
    8. Check the printer for the error message. If the error message still displays, go to the next step.
      NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
    Step three: Replace the cartridgeIf the error message still displays, replace the indicated cartridge with a new cartridge

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    1 Answer

    I get a message 'print cartridge error'. nothing


    Try replacing the cartridge, if still getting error cleaning contacts in printer where cartridge sits with wet Qtip, also clean printhead on cartridge. Reinsert cartridge and see if this clears error message.

    May 31, 2010 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    Error message right print cartridge does not print


    Are you using refilled ink cartridges, if so this could be the cause. Try cleaning the heads of the cartridges and the contacts (where the cartridge connects with the printer) with a clean Qtip. Wet the tip of the Qtip and clean the contacts inside the printer, then use it on the cartridge printhead. Put the cartridge into the printer and see if this clears up the error message. If not you may have a faulty cartridge. This error message will also appear if you use a refill and a new cartridge at the same time. Try these steps and see if it will help reslove the issue.

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    1 Answer

    Hi, I'm getting an error mesage that says right cartridge incorrect. I took the cartridge out and put it back in , but I'm still getting the error message. It was working fine and then the message appeared


    turn the printer on.then remove both the cartridges out.on the cartridges you will see the brown color dotted circuit.clean that circuit with a dry tissue paper.on the lower base of the cartridge you will see the nozzle of the cartridge from where the ink comes out from the cartridge from printing.clean that area also with tissue paper.dont apply too much force on the circuit , the circuit of the cartridge is very delicate so take take care you don't make rashes on the cartridge or nozzle while cleaning the cartridges.clean the circuit of both the cartridges one-by-one. then in the printer where you insert the cartridges,there also you will see the same brown color dotted circuit .clean that circuit also with the dry tissue.take care you don't damage the printer circuit.then after the cleaning is finished,properly insert the cartridges in the printer to their respective positions.then check out the printer display.is it showing the same message or the message is gone.if its showing the same message ,then turn the printer off then ON then check out again if its still the same problem message on display then its confirmed that the right side cartridge in the printer is got faulty.the brown dotted circuit is getting short in the cartridge so the printer is not detecting the cartridge and this error comes on.in this case the cartridge needs to be replaced.this is very common problem and occurs many a times.replacing the cartridge solves the problem if cleaning the circuit does not helps. this will help.please do rate the solution.keep updated for any further assistance if more help required.,thanks.

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    I had a similar problem when I tried to install a refilled HP cartridge. I took the cartridge out, unplugged the printer (hard boot), plugged it back in and reinstalled the cartridge. That got it to work.

    If that doesn't work, try taking a cotton swab (q-tip, cotton bud) and clean the contacts on the ink cartridge. Even though they are gold plated, sometimes contamination will cover one or two contacts so the printer will not properly read the cartridge.

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    I had this same problem and by a luck I fixed it. Not sure if the method to the madness had anything to do with it, but I'll put it down in the order that I did everything. 1. reset to factory defaults 2. pulled all cartridges out. it prompted me to put color in first, then black. message was still blinking so i took out color and put it back in again. 3. i did the partial reset by holding down cancel and left arrow while i unplugged/replugged the printer. 4. no the printer started displaying "remove and check color cartridge" (or something to that degree) 5. i took out color cartridge, cleaned the contacts with water on towel, and replaced cartridge. 6. same message still being displayed, but it allowed me to print a maintenance report. so i then cleaned cartridges and aligned cartridges through standard menu. 7. msg still being displayed, so i turned off/on printer again. this time it came back up with no message at all. 8. printer now works
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    Print Cartridge Missing


    had cartridge refilled put back but comes up no cartridge

    May 21, 2007 | Lexmark Optra S 2450 Laser Printer

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