Question about uBee New Ddm3513 Docsis 3.0 Cable Modem - Lighting Fast

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Forgot my password

I got the modem and don't remember the password

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Did you change the password from the factory default? If not, try these three.
1. root/root
2. user/user
3. admin/cableroot

Otherwise, you can do a hard reset, by pressing and holding the reset button on the back for about 10 or 15 seconds.

You might want to check with your ISP before resetting it though, some require a technician to go out and set it up again.

Posted on Apr 28, 2014


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