Question about Stanley Pprh5 450-amp Professional Power Station With Built-in Air

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I have a Stanley Fat Max power station. Professional 1000 peak amp with 500w inverter. PPRH5? I can't get it to charge after being plugged in for at least 24hrs. Am I using the wrong plug to the wall? What can I do different. It gives me one red light when I check the charge.

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